Title: Plugin conflicts Last modified: August 18, 2019 --- # Plugin conflicts * Resolved [davidmcc3](https://wordpress.org/support/users/davidmcc3/) * (@davidmcc3) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/) * Installed Complianz GDPR plugin on site yesterday, and there is a conflict with something – it took the site offline as I was working through the configuration wizard. The site is currently running WP4.6.12 (for other compatibility reasons), which I believe is okay for Complianz GDPR. Is there a list of know conflicts with Themes and plugins? Many thanks, David Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11843032) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/), * We don’t have a list with incompatibilities. Could you provide us with a list of the plugins and theme used? * We could create a duplicate and try to work it out. * Let me know, * Regards Aert * Thread Starter [davidmcc3](https://wordpress.org/support/users/davidmcc3/) * (@davidmcc3) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11844318) * Hi Aert * Thanks for your quick response. * I’ve created a dev copy of the site, so I can disable plugins to find the conflict. This much I can do myself, and I can report back my findings. * Can you confirm that WordPress version 4.6.14 should be okay? * The hosting account is running PHP 7.0.33 * Regards, David * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11844358) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/), * 4.6+ and PHP 5.6+ is the minimum. * We hope to hear from you soon, * regards Aert * Thread Starter [davidmcc3](https://wordpress.org/support/users/davidmcc3/) * (@davidmcc3) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11844768) * Hi Aert I have my dev version of the site. It is using WP4.6.14 and PHP 7.0.33 I’ve deactivated all plugins, and activated the 2012 Theme. I installed Complianz- GDPR (3.0.9) Running through the wizard, got past adding company name etc. then site crashes and displays HTML 500 error message in browser. If I rename the complianz-GDPR folder on the server, the site is instantly restored. Having had this problem once, I can delete the plugin and reload it, but as soon as I activate it, site crashes again with 500 error. At this stage, I can’t see the website or the WP admin area until I delete or rename the plugin folder. I’m completely baffled. Regards, David * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11844773) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/), * Please log a support ticket, so we can have a closer look. * complianz.io/support/ * Thanks! Aert * Thread Starter [davidmcc3](https://wordpress.org/support/users/davidmcc3/) * (@davidmcc3) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11845049) * Hi Aert Ticket raised with details for access to site. Regards, David * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11846774) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/), * Thank you. We will have a look, * regards Aert * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11850288) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/), * I couldn’t find a ticket, could you try again? Thanks * regards Aert * Thread Starter [davidmcc3](https://wordpress.org/support/users/davidmcc3/) * (@davidmcc3) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11850613) * Hi Aert Ticket raised about 12 noon UK time Monday 19th Using my full name David McCarthy Address on form was my ideas-right domain * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11853072) * Hi [@davidmcc3](https://wordpress.org/support/users/davidmcc3/). * Sorry to say we cannot find the ticket. Could you try directly to our support e-mail? Which can be found in our footer on complianz.io. * regards Aert * Plugin Author [Aert](https://wordpress.org/support/users/aahulsebos/) * (@aahulsebos) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11866975) * [@community](https://wordpress.org/support/users/community/) * The plugin has added functionality which updates the minimum requirement to WordPress 4.7+. We will change this with the following update. * regards Aert Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Plugin conflicts’ is closed to new replies. * ![](https://ps.w.org/complianz-gdpr/assets/icon-256x256.png?rev=2881064) * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/) * [Frequently Asked Questions](https://wordpress.org/plugins/complianz-gdpr/#faq) * [Support Threads](https://wordpress.org/support/plugin/complianz-gdpr/) * [Active Topics](https://wordpress.org/support/plugin/complianz-gdpr/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/complianz-gdpr/unresolved/) * [Reviews](https://wordpress.org/support/plugin/complianz-gdpr/reviews/) * 11 replies * 2 participants * Last reply from: [Aert](https://wordpress.org/support/users/aahulsebos/) * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-conflicts-34/#post-11866975) * Status: resolved