Title: [Plugin: Contact Form 7] plugin ContacForm7 problems after relocation Last modified: August 20, 2016 --- # [Plugin: Contact Form 7] plugin ContacForm7 problems after relocation * Resolved [AlanOldStudent](https://wordpress.org/support/users/alanoldstudent/) * (@alanoldstudent) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/) * I am one of the administrators of [http://www.occupytacoma.org](http://www.occupytacoma.org), and we were recently hacked. So now we have our site running on [http://www.occupy-tacoma.org](http://www.occupy-tacoma.org), and if one types in the old URL, one gets redirected to the new one. * When I try to send a test email from ContactForm7, I get an error message in a red border that says: “Failed to send your message. Please try later or contact the administrator by another method.” I have looked at the FAQ and other material, but nothing seems too enlightening to me. Could someone make a suggestion, point me to other information, or ask clarifying questions? * Regards, Alan OldStudent * [http://wordpress.org/extend/plugins/contact-form-7/](http://wordpress.org/extend/plugins/contact-form-7/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659071) * Can you send other mail from the site, for example, comment notification mail? * Thread Starter [AlanOldStudent](https://wordpress.org/support/users/alanoldstudent/) * (@alanoldstudent) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659186) * It appears not. I responded to a comment I made on the Occupy Tacoma website, and it did not come back to me. I also have ContactForm7 on my own personal website, and it does work. That website is hosted by a different provider than the Occupy Tacoma website. * Regards, * Alan OldStudent * [jalbaiges](https://wordpress.org/support/users/jalbaiges/) * (@jalbaiges) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659196) * I just experienced the same issue. I changed my website from one domain ([http://www.myweb1.com/myweb2](http://www.myweb1.com/myweb2)) to another ([http://www.myweb2.com](http://www.myweb2.com)) and messages are not sent anymore. In my case, I receive some other mails from the website (test mails from WP-SMTP or registration mails from WP-Members), so the only ones that are not sent are from Contact Form 7. I’m on the same hosting provider. I deleted the plugin and installed again, just in case there was any option in the database that should be reseted, but got no luck. Any ideas? * Thanks in advance, * Jaume * [jalbaiges](https://wordpress.org/support/users/jalbaiges/) * (@jalbaiges) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659198) * Got it! * I was testing the plugin using fake (including the domain) sender e-mail addresses( you know, the fastest address to write is something like [xx@xx.com](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/xx@xx.com?output_format=md)). I just tried to send with an address from a real domain and the message went out properly. * So the plugin might be doing some kind of test in order to verify the sender comes from a real domain. * Don’t know if that might help Alan, but worth a try. * Jaume * PS. By the way, thank you for the plugin, Takayuki. * Thread Starter [AlanOldStudent](https://wordpress.org/support/users/alanoldstudent/) * (@alanoldstudent) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659199) * Hi Jaume, * I just tried out what you suggested, but I ended up with the same result as before. * Saludos, * Alan OldStudent * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659209) * Alan, what are your Mail settings? What are in the To and From fields now? * [Jnm099](https://wordpress.org/support/users/jnm099/) * (@jnm099) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659210) * So I had a plugin that was an image that kind of floated around to where as you scrolled down the page it would stay on your screen in a specific spot. Somehow it was removed and I need it back. Unfortunately neither me or my web guy can find it. Does anyone have any ideas? * Thread Starter [AlanOldStudent](https://wordpress.org/support/users/alanoldstudent/) * (@alanoldstudent) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659212) * Hi Takayuki Miyoshi, * I decided to look at how it was set up in the old site, which I can still get to through a back door. I copied the settings exactly as I had them to the new site. I don’t recall what changed, but the upshot of it all is that it’s working. * Of course, there are other problems with our site. It really got hammered, and we’ve learned a lot from the experience of being hacked. We’re still off-line and people going there get a little “The elves are working on it” message. * Thanks for your help and followup. * Alan OldStudent [http://www.occupytacoma.org](http://www.occupytacoma.org) [http://www.alanoldstudent.com](http://www.alanoldstudent.com) Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘[Plugin: Contact Form 7] plugin ContacForm7 problems after relocation’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 8 replies * 4 participants * Last reply from: [AlanOldStudent](https://wordpress.org/support/users/alanoldstudent/) * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-contact-form-7-plugin-contacform7-problems-after-relocation/#post-2659212) * Status: resolved