Title: Plugin Crashed my website
Last modified: April 5, 2017

---

# Plugin Crashed my website

 *  Resolved [karim67899](https://wordpress.org/support/users/karim67899/)
 * (@karim67899)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/plugin-crashed-my-website-2/)
 * Hello, I have a problem i installed profile builder plugin once I installed it
   it closed my website and getting an error .
    [http://phone-reviews.tk](http://phone-reviews.tk)
 * Error:
 * Warning: include_once(/home/u813422631/public_html/wp-content/plugins/profile-
   builder//assets/lib/wck-api/wordpress-creation-kit.php): failed to open stream:
   No such file or directory in /home/u813422631/public_html/wp-content/plugins/
   profile-builder/index.php on line 121
 * Warning: include_once(): Failed opening ‘/home/u813422631/public_html/wp-content/
   plugins/profile-builder//assets/lib/wck-api/wordpress-creation-kit.php’ for inclusion(
   include_path=’.:/opt/php-5.6/pear’) in /home/u813422631/public_html/wp-content/
   plugins/profile-builder/index.php on line 121
 * Fatal error: Class ‘WCK_Page_Creator_PB’ not found in /home/u813422631/public_html/
   wp-content/plugins/profile-builder/features/functions.php on line 223
 * Please feedback ASAP

Viewing 1 replies (of 1 total)

 *  Plugin Author [Georgian Cocora](https://wordpress.org/support/users/raster02/)
 * (@raster02)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/plugin-crashed-my-website-2/#post-8995330)
 * Hello Karim,
 * Please access your website through FTP, go to wp-content/plugins and delete the
   profile-builder folder.
 * Can you also try one more time after that and let me know if the result is the
   same ?
 * Thank you and Best Regards.

Viewing 1 replies (of 1 total)

The topic ‘Plugin Crashed my website’ is closed to new replies.

 * ![](https://ps.w.org/profile-builder/assets/icon-256x256.png?rev=2961144)
 * [User Profile Builder - Beautiful User Registration Forms, User Profiles & User Role Editor](https://wordpress.org/plugins/profile-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/profile-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/profile-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/profile-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/profile-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/profile-builder/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Georgian Cocora](https://wordpress.org/support/users/raster02/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/plugin-crashed-my-website-2/#post-8995330)
 * Status: resolved