Title: Plugin crashed website
Last modified: July 2, 2019

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# Plugin crashed website

 *  Resolved [danatenuit](https://wordpress.org/support/users/danatenuit/)
 * (@danatenuit)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/)
 * Just wanted to give you a heads up, this plugin is currently crashing my website.
   
   I am currently running WordPress 5.2.2 which is the latest at time of posting.
   Please let me know once your plugin is stable.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [JohannCR](https://wordpress.org/support/users/johanncr/)
 * (@johanncr)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11693275)
 * Same here. WP 5.2.2 All plugins and themes up to date.
 * Didn’t totally crash it, but messed up css files I guess because not all charged(
   can’t be more precise sorry).
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11694338)
 * [@danatenuit](https://wordpress.org/support/users/danatenuit/),
 * > Just wanted to give you a heads up, this plugin is currently crashing my website.
 * Did you receive any error messages? What type of server is your site hosted in?
   What PHP version is your server running?
 * >  I am currently running WordPress 5.2.2 which is the latest at time of posting.
 * Is this the first time you install the plugin? Or did you already have the plugin
   running in your site with a previous version of WordPress and working without
   any issues?
 * The above information will help us understand why the plugin crashed your site.
 * [@johanncr](https://wordpress.org/support/users/johanncr/), please start a new
   support thread. It is easier for us to troubleshoot one problem per user at a
   time.
 * Thank you
 *  Thread Starter [danatenuit](https://wordpress.org/support/users/danatenuit/)
 * (@danatenuit)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11696454)
 * No, I just got the wordpress theme defaul page that my website was currently 
   down. This told me that wordpress was still running at the the theme was still
   working.
    I couldn’t access my wp-admin page or any other page. WordPress is 
   hosted on a IIS on our company’s server.
 * We are running PHP 7.0
 * We have been running the plugin for months now without any issues.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11698184)
 * Hi, are you able to ftp into your site and disable the plugin by renaming the
   plugins folder?
 * > We have been running the plugin for months now without any issues.
 * Can you let me know what changed in your site or server to crash your site? Also
   can you confirm that it was our plugin and not a different plugin that crashed
   your site?
 * Thank you
 *  Thread Starter [danatenuit](https://wordpress.org/support/users/danatenuit/)
 * (@danatenuit)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11711058)
 * [@mbrsolution](https://wordpress.org/support/users/mbrsolution/)
    We know it 
   is this plugin that crashed the site because it is the only one we had to disable
   to get the site working again. He have left this plugin disabled. I am looking
   seeing if updated anything on our website or changed anything.
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11712524)
 * Hi, thank you reporting back and providing more information. The other option
   you can carry out is to disable all **Firewall** rules. Then carry out a test.
   If your site does not crash then you know that one of the Firewall rules is clashing
   with your site or another plugin.
 * Let me know how you go.
 * Regards

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plugin crashed website’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-security-and-firewall/assets/icon-256x256.
   png?rev=2798307)
 * [All-In-One Security (AIOS) – Security and Firewall](https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/)
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## Tags

 * [crashed](https://wordpress.org/support/topic-tag/crashed/)
 * [out-of-date](https://wordpress.org/support/topic-tag/out-of-date/)

 * 6 replies
 * 3 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-crashed-website/#post-11712524)
 * Status: resolved