Title: Plugin crashes my site
Last modified: May 13, 2019

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# Plugin crashes my site

 *  Resolved [cvachkl](https://wordpress.org/support/users/cvachkl/)
 * (@cvachkl)
 * [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/)
 * After the update, the plugin causes a 504 error when trying to get into the admin
   side of the site. When it was disabled by my hosting company, I could get in 
   again. I later re-enabled it, and the 504 error returned barring me completely
   from the admin side of my site.
    -  This topic was modified 7 years ago by [cvachkl](https://wordpress.org/support/users/cvachkl/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-crashes-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [cvachkl](https://wordpress.org/support/users/cvachkl/)
 * (@cvachkl)
 * [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/#post-11527301)
 * It also has the error on the non-admin side for any pages that have the plugin,
   such as this page:[https://diplomacy.state.gov/about/connect-with-us](https://diplomacy.state.gov/about/connect-with-us)
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/#post-11527712)
 * [@cvachkl](https://wordpress.org/support/users/cvachkl/)
 * If you or someone from your hosting support could locate and provide some errors
   from the error log around the time that things occurred, we could provide some
   more support regarding exactly what happened. At the moment at least, we don’t
   really have a lot to go on.
 *  Thread Starter [cvachkl](https://wordpress.org/support/users/cvachkl/)
 * (@cvachkl)
 * [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/#post-11531350)
 * Error log does not show anything. My hosting provider thinks its a PHP version
   issue. Currently the site is running a PHP 7.1.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/#post-11531490)
 * Would you be willing to reach out to [apisupport@constantcontact.com](https://wordpress.org/support/topic/plugin-crashes-2/apisupport@constantcontact.com?output_format=md)
   and cc [support@pluginize.com](https://wordpress.org/support/topic/plugin-crashes-2/support@pluginize.com?output_format=md)
   to see if we can get the errors figured out and resolved away from the public
   forum here? We can report findings back once done, as deemed needed, for others
   to possibly utilize.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin crashes my site’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/plugin-crashes-2/#post-11531490)
 * Status: resolved