Title: Plugin crashes my website when installed
Last modified: October 17, 2018

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# Plugin crashes my website when installed

 *  [davidloghin](https://wordpress.org/support/users/davidloghin/)
 * (@davidloghin)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-crashes-my-website-when-installed/)
 * Hi Support,
    I have just purchased WordPress Animator and downloaded to my computer.
   I then went Add Plugins>Upload Plugin>Choose File and select the Zip File<wordpress-
   animator25-07-18.zip from my C Drive, and then clicking <Install Now> Everything
   appears to work normally, installation process and the Activate. The plugin shows
   in the WP Plugin list. I had a quick look and everything appears to be loaded,
   and I shut down my computer.
 * Later, when rebooting, and clicking the link to the website [http://www.leicesterunitarians.co.uk](http://www.leicesterunitarians.co.uk),
   I have an error message;
    ————————————————————————— Parse error: syntax error,
   unexpected ‘:’ in /homepages/34/d577578287/htdocs/clickandbuilds/MichaelDouglas/
   wp-content/plugins/wordpress-animator/classes/Element.php(40) : eval()’d code
   on line 1 ———————————————————– Nothing works and I can’t access my website. As
   it appears to be a problem with wordpress-animator installation, I delete the
   directory from the server and try again to visit the website. This time I can
   access as normal.
 * I tried several times to install/activate the plugin, but each time it is activated
   I cannot access the website later – I get the same error message.
 * What am I doing wrong? Can you please advise?
    Regards, David Newton
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-crashes-my-website-when-installed%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-crashes-my-website-when-installed/#post-10871477)
 * [@pavloborysenko](https://wordpress.org/support/users/pavloborysenko/) Your account
   is on moderation watch now.
 * [https://wordpress.org/support/guidelines/#being-mod-watched-or-banned](https://wordpress.org/support/guidelines/#being-mod-watched-or-banned)
 * I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean
   well but please _never ask for credentials on these forums._
 * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * **Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.**

Viewing 1 replies (of 1 total)

The topic ‘Plugin crashes my website when installed’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-animator-free_4eb3ac.svg)
 * [WordPress animator free](https://wordpress.org/plugins/wp-animator-free/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/plugin-crashes-my-website-when-installed/#post-10871477)
 * Status: not resolved