Title: Plugin crashes wordpress import page
Last modified: August 21, 2016

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# Plugin crashes wordpress import page

 *  Resolved [daveachkar](https://wordpress.org/support/users/daveachkar/)
 * (@daveachkar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/)
 * Hi there,
 * I’ve been trying to run this plugin unsuccessfully. As soon as I activate it,
   the default WordPress>tools>import page doesn’t work anymore (doesn’t load, blank
   page). If I deactivate the plugin, the import page works again.
 * Could please you help with this?
 * Thanks,
    David
 * [http://wordpress.org/plugins/posterous-importer-advanced/](http://wordpress.org/plugins/posterous-importer-advanced/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368261)
 * Hi [@daveachkar](https://wordpress.org/support/users/daveachkar/),
 * I hope you are well today and thank you for your question.
 * Can you try enabling [WP_DEBUG](http://codex.wordpress.org/WP_DEBUG) mode and
   debug logging? To do this, just go to wp-config.php include this:
 *     ```
       define('WP_DEBUG',true);
       define('WP_DEBUG_LOG',true);
       ```
   
 * You might already have a line for WP_DEBUG, so just make sure it’s set to true.
   This will create a log file under wp-content/debug.log with detailed information.
 * If you’d like to avoid end users seeing error messages, you can include this 
   as well:
 * @ini_set(‘display_errors’,0);
    define(‘WP_DEBUG_DISPLAY’, false);
 * This will prevent errors from being displayed, but you can still find them in
   the log file. For information on this, [checkout this wpmu.org article](http://wpmu.org/debugging-wordpress-how-to-use-wp_debug/).
 * Let us know what errors if any you are getting when “Posterous Importer Advanced”
   plugin is enabled so that we can help you to fix it!
 * Which theme, “Posterous Importer Advanced” plugin and WordPress are you using?
 * Best Regards,
 *  Thread Starter [daveachkar](https://wordpress.org/support/users/daveachkar/)
 * (@daveachkar)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368306)
 * Thank you!
 * I enabled debug mode as described, and played with the plugin – for some odd 
   reason no error messages were displayed and no debug log was created in /wp-content.
   However, I still get the “white screen of death” when going to the tools>import
   page.
 * I am using plugin v1.0.1, WP version 3.7.1, and theme I purchased called Symbol(
   [http://themeskult.com/themes/](http://themeskult.com/themes/))
 * my site: david.achkar.com
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368344)
 * Hi David,
 * Thank you for your reply.
 * Can you just try deactivating all plugins except Posterous Importer Advanced 
   and using WordPress default theme like Twenty Twelve?
    if you can’t do this on
   your live site then create one test site having same configuration to test it
   and let me know whether it works or not.
 * Kind Regards,
 *  Thread Starter [daveachkar](https://wordpress.org/support/users/daveachkar/)
 * (@daveachkar)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368385)
 * Sorry for the delay, I got around to doing this and figured out the issues:
 * 1. the plugin “simple share buttons adder” disables the error logging we tried
   to do earlier
 * 2. the plugin “wordpress importer” doesn’t play nice with Posterous Importer 
   Advanced. Once I disabled it I was able to import my posterous data.
 * Thanks for you help!
    David
 *  [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [12 years, 5 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368386)
 * Hi David,
 * You are most welcome.
 * Thanks for letting us know about it.
 * Take care.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin crashes wordpress import page’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/posterous-importer-advanced_beb7a7.
   svg)
 * [Posterous Importer Advanced](https://wordpress.org/plugins/posterous-importer-advanced/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/posterous-importer-advanced/#faq)
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 * 5 replies
 * 2 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [12 years, 5 months ago](https://wordpress.org/support/topic/plugin-crashes-wordpress-import-page/#post-4368386)
 * Status: resolved