Title: Plugin creates an internal server error
Last modified: July 16, 2017

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# Plugin creates an internal server error

 *  [rleegarrison](https://wordpress.org/support/users/rleegarrison/)
 * (@rleegarrison)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-creates-an-internal-server-error/)
 * For the last few days, when the contact form is filled out, it directs users 
   to an internal server error page. At least a PDF with the contact form is submitted
   just fine, but having users hit an error page is obviously an issue. After combing
   through possible error issues, I figured out it has to do with this plugin. I
   tried to access the plugin settings within the admin panel, but it directs to
   the same internal server page. So I can’t even edit the settings. I disabled 
   the plugin, tried filling out the form, and there is no longer an error page.
   I reenabled the plugin, filled out the form on the website, and no error page.
   But no PDF, since my PDF was deleted! I went into the plugin settings, created
   a PDF, filled out a test form, and was sent to an internal error page again.
 * HELP!! I really need a PDF to be attached to every contact form submission.
 * Also, as I mentioned, when the plugin is disabled and reenabled, my PDF settings
   are gone. This is a huge pain since the contact form is quite lengthy and took
   me a while to style just right. And now I have to completely recreate it.
 * Any advice to avoid these issues in the future would be much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [vladogonda](https://wordpress.org/support/users/vladogonda/)
 * (@vladogonda)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-creates-an-internal-server-error/#post-9351223)
 * I had a similar issue and it was resolved by deleting the plugin and then installing
   it again. After doing that all settings are intact. Try it it may work.
    -  This reply was modified 8 years, 10 months ago by [vladogonda](https://wordpress.org/support/users/vladogonda/).
 *  [rbbituin](https://wordpress.org/support/users/rbbituin/)
 * (@rbbituin)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-creates-an-internal-server-error/#post-9526586)
 * Waiting for an answer on this

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin creates an internal server error’ is closed to new replies.

 * ![](https://ps.w.org/send-pdf-for-contact-form-7/assets/icon-256x256.png?rev=
   2194770)
 * [Send PDF for Contact Form 7](https://wordpress.org/plugins/send-pdf-for-contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/send-pdf-for-contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/send-pdf-for-contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/send-pdf-for-contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/send-pdf-for-contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/send-pdf-for-contact-form-7/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [rbbituin](https://wordpress.org/support/users/rbbituin/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/plugin-creates-an-internal-server-error/#post-9526586)
 * Status: not resolved