Title: [Plugin: Custom Contact Forms] an error occurred while uploading
Last modified: August 20, 2016

---

# [Plugin: Custom Contact Forms] an error occurred while uploading

 *  [eyescool](https://wordpress.org/support/users/eyescool/)
 * (@eyescool)
 * [14 years, 1 month ago](https://wordpress.org/support/topic/plugin-custom-contact-forms-an-error-occurred-while-uploading/)
 * My form works fine sending with wordpress and SMTP but as soon as I add a file
   slug field it stops working and gives me the message: An error occurred while
   uploading: rfq_image. rfq_image is the slug i created for the file upload.
 * Any information would be helpful!
 * Here is a link to my form: [http://tinyurl.com/7mgsmx7](http://tinyurl.com/7mgsmx7)
 * [http://wordpress.org/extend/plugins/custom-contact-forms/](http://wordpress.org/extend/plugins/custom-contact-forms/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [mhillier](https://wordpress.org/support/users/mhillier/)
 * (@mhillier)
 * [14 years ago](https://wordpress.org/support/topic/plugin-custom-contact-forms-an-error-occurred-while-uploading/#post-2742811)
 * Same problem here.
    The form sends well using mail.php or SMTP if the file upload
   field is not used. If it is used the form gives the error and doesn’t send. Any
   help would be appreciated.
 *  [mhillier](https://wordpress.org/support/users/mhillier/)
 * (@mhillier)
 * [14 years ago](https://wordpress.org/support/topic/plugin-custom-contact-forms-an-error-occurred-while-uploading/#post-2742812)
 * Identified the problem.
    It’s a permissions issue in the /uploads folder within
   the plugin. The plugin needs to copy the “attached file” to year and month sub-
   directories (/uploads/2012/06/ etc). If your permissions are not set so that 
   new sub-directories can be created then it will fall over.
 *  [tinayuliani](https://wordpress.org/support/users/tinayuliani/)
 * (@tinayuliani)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-custom-contact-forms-an-error-occurred-while-uploading/#post-2742877)
 * I have already set the permission of uploads into 755 but still finding the same
   problem. any solution?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Custom Contact Forms] an error occurred while uploading’ is 
closed to new replies.

 * ![](https://ps.w.org/custom-contact-forms/assets/icon-256x256.png?rev=1067156)
 * [Custom Contact Forms](https://wordpress.org/plugins/custom-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/custom-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/custom-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-contact-forms/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [tinayuliani](https://wordpress.org/support/users/tinayuliani/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-custom-contact-forms-an-error-occurred-while-uploading/#post-2742877)
 * Status: not resolved