Title: Plugin description includes pro features
Last modified: November 10, 2022

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# Plugin description includes pro features

 *  [giladskb](https://wordpress.org/support/users/giladmayani/)
 * (@giladmayani)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/plugin-description-includes-pro-features/)
 * The free plugin description says it can send follow-up emails to customers asking
   for product reviews. Only after installing it tells you this feature is a pro
   feature that you have to pay for.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [damianmachnik](https://wordpress.org/support/users/damianmachnik/)
 * (@damianmachnik)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-description-includes-pro-features/#post-16200709)
 * Hi [@giladmayani](https://wordpress.org/support/users/giladmayani/)
 * I’m very sorry that you were misled by our description. It wasn’t my intention
   to catch extra plugin users with a feature that is not available in the free 
   version.
 * Reviews are specifically described in the PRO section, as indeed, creating an
   automation with a direct link to the reviews tab requires ShopMagic PRO. However,
   you can partially “omit” it by creating an automation for, let’s say Order Completed
   status and link to the ordered products, which works fine in free plugin version.
 * On the other hand, a lot of our users create an automation, which links to the
   Google Reviews, which also works fine in free plugin. Still, it is a review email.
 * That’s why, you can see a word “review” here and there in the description.
 * Nevertheless, I’ll think about that and try to correct the description.
 * I always wondered what will be the cause of the first 1-star review, but to be
   honest, I did not suspect that it will happen because of the misunderstanding.
 * Would you reconsider changing your review if we update the description?
 * I wish you all the best.
 *  Plugin Support [damianmachnik](https://wordpress.org/support/users/damianmachnik/)
 * (@damianmachnik)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-description-includes-pro-features/#post-16265609)
 * Hi [@giladmayani](https://wordpress.org/support/users/giladmayani/)
 * I hope that you are well.
 * We adjusted the description, and added some extra explanation here and there.
 * Would you kindly take a look at that and reconsider your rating?
 * As I wrote earlier:
 * > you can partially “omit” it by creating an automation for, let’s say Order 
   > Completed status and link to the ordered products, which works fine in free
   > plugin version.
   > On the other hand, a lot of our users create an automation, which links to 
   > the Google Reviews, which also works fine in free plugin.
 * And that way, ShopMagic free can be used for creation of review emails.
 * Thanks for your time,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin description includes pro features’ is closed to new replies.

 * ![](https://ps.w.org/shopmagic-for-woocommerce/assets/icon-256x256.png?rev=2847401)
 * [ShopMagic - email automation](https://wordpress.org/plugins/shopmagic-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shopmagic-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shopmagic-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/shopmagic-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shopmagic-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shopmagic-for-woocommerce/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [damianmachnik](https://wordpress.org/support/users/damianmachnik/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-description-includes-pro-features/#post-16265609)