Title: Plugin Detail screen blank
Last modified: August 21, 2016

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# Plugin Detail screen blank

 *  [VFHwebdev](https://wordpress.org/support/users/vfhwebdev/)
 * (@vfhwebdev)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/)
 * I recently noticed that when I try to view plugin details in the admin area of
   my WP install, the modal window is just blank.
 * This is a multi-site setup and it’s when I’m in my Network admin. I search for
   a plugin, click the ‘details’ link next to a plugin I might want to install. 
   Then a modal window opens up that normally would have all the plugin details,
   but instead I just get a blank window.
 * I tried re-uploading all my WordPress core files just in case something had gotten
   corrupted somehow. But that didn’t fix it.
 * Not sure if it is related, but when installing updates I don’t get a confirmation
   message upon completion. I just get a blank window. The update seems to install.
   I just don’t get the confirmation message.
 * Any idea where to start looking for the problem?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/#post-3905858)
 * Have you tried:
 * – deactivating via FTP or SFTP or whatever file management application your host
   provides. If applicible, also remember to deactivate any plugins in the mu-plugins
   folder. The easiest way is to rename that folder to mu-plugins-old.
 * – To rule out any theme-specific issue, try switching to the unedited WP default
   Twenty Twelve theme for a moment using the WP dashboard. If you don’t have access
   to your admin area, you can switch to the default theme by renaming your current
   theme’s folder in wp-content/themes and adding “-old” to the end of the folder
   name using via FTP or SFTP or whatever file management application your host 
   provides.
 *  Thread Starter [VFHwebdev](https://wordpress.org/support/users/vfhwebdev/)
 * (@vfhwebdev)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/#post-3905860)
 * I’m not following you.
 * Deactivate what via FTP?
 * And I don’t think WPMU has a theme for the Network site (which is where I’m having
   this problem). Are you suggesting I switch all my sub-sites themes to default?
 *  [essaysnark](https://wordpress.org/support/users/essaysnark/)
 * (@essaysnark)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/#post-3905926)
 * [@vfhwebdev](https://wordpress.org/support/users/vfhwebdev/), you’re sure the
   plugins are being updated? My first guess is a permissions issue of some kind.
   Maybe your host put in restrictions and your WP instance can’t connect to the
   repo.
 *  Thread Starter [VFHwebdev](https://wordpress.org/support/users/vfhwebdev/)
 * (@vfhwebdev)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/#post-3905988)
 * Yes the plugins are being updated. So I’m connecting to the plugin repository.
   Any other ideas?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Detail screen blank’ is closed to new replies.

## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [VFHwebdev](https://wordpress.org/support/users/vfhwebdev/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-detail-screen-blank/#post-3905988)
 * Status: not resolved

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