Title: Plugin disables Logo Last modified: December 19, 2020 --- # Plugin disables Logo * Resolved [dlouys](https://wordpress.org/support/users/dlouys/) * (@dlouys) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/) * Hi there, * The Logo on the left top bar of my wordpress site is blank when WP Fastest Cache is activated. * Once deactivated, the logo appears normally. It’s not the first time I have issues with this plugin, but it’s mainly when making editions through elementor. So I deactivate the plugin while I make changes and reactivate it once done. * It’s important to me because it’s my link to my CDN. * Thanks for any help in resolving that issue. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-disables-logo%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Emre Vona](https://wordpress.org/support/users/emrevona/) * (@emrevona) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-13812742) * it is related to the cdn provider. The logo url is below and when you try to open via a browser, you will see that it does not work. * > [https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png](https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png) * Thread Starter [dlouys](https://wordpress.org/support/users/dlouys/) * (@dlouys) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-13813529) * Thanks for the quick reply Emre, I’ve contacted my CDN provider with the info you gave me. * Best, David * Plugin Author [Emre Vona](https://wordpress.org/support/users/emrevona/) * (@emrevona) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-13814463) * you are welcome 🙂 if you vote, you make me so happy.  [https://wordpress.org/support/plugin/wp-fastest-cache/reviews/?rate=5#new-post](https://wordpress.org/support/plugin/wp-fastest-cache/reviews/?rate=5#new-post) * Thread Starter [dlouys](https://wordpress.org/support/users/dlouys/) * (@dlouys) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-13822079) * Hi Emre, * The CDN support can’t replicate the issue and makes the hypothesis that it could come from a firewall problem. Since you did manage to replicate the issue, does that seem plausible to you ? * Here is what the support says : * */ Do you have something behind KeyCDN, such as a firewall that may need to whitelist KeyCDN’s requests? I ask because we’re receiving the wrong content type, which looks like is coming from Incapsula ([https://i.imgur.com/1l1zVGB.png](https://i.imgur.com/1l1zVGB.png)): * curl -I [https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png](https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png) HTTP/2 200 server: keycdn-engine date: Mon, 21 Dec 2020 19:03:05 GMT content- type: text/html content-length: 212 x-ip: 0 cache-control: max-age=604800 x-iinfo: 14-45428039-0 2NNN RT(1608371517819 95) q(0 -1 -1 1) r(0 -1) B10(4,289,0) U18 expires: Mon, 28 Dec 2020 19:03:05 GMT link: <[https://h3xagon.com/wp-content/uploads/2018/11/LogoB2.png>](https://h3xagon.com/wp-content/uploads/2018/11/LogoB2.png>);;; rel=”canonical” x-cache: HIT x-shield: active x-edge-location: ussf access-control- allow-origin: * accept-ranges: bytes */ * Any help would be super appreciated ! * David * Plugin Author [Emre Vona](https://wordpress.org/support/users/emrevona/) * (@emrevona) * [5 years, 5 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-13823754) * I cannot open the url. I see the infinitive redirection. [https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png](https://europe-ee3b.kxcdn.com/wp-content/uploads/2018/11/LogoB2.png) * the problem is not related to us. I cannot help you about it. * Thread Starter [dlouys](https://wordpress.org/support/users/dlouys/) * (@dlouys) * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-14176974) * Hi Emre, * I’m experiencing some issues with the plugin. * First of all, the settings layout seems odd with question marks appearing and I’m unable to clear the site cache through the quick links on the upper band. When I put the mouse on the drop down menu, I can’t select any of the options such as ‘clear all cache’ etc. * Here is a screenshot : * [https://snipboard.io/cC8sqj.jpg](https://snipboard.io/cC8sqj.jpg) * As usual, any help troubleshooting the issue would be really appreciated. * Thanks; * David * Plugin Author [Emre Vona](https://wordpress.org/support/users/emrevona/) * (@emrevona) * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-14177629) * the css sources of wp fastest cache must be blocked. * Thread Starter [dlouys](https://wordpress.org/support/users/dlouys/) * (@dlouys) * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-14177675) * Thanks for the info Emre ! * Any idea why that would be the case ? Any suggestion as to how troubleshoot this issue ? * Thanks a lot in advance 🙂 * David * Plugin Author [Emre Vona](https://wordpress.org/support/users/emrevona/) * (@emrevona) * [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-14177711) * Please contact us via email: [https://www.wpfastestcache.com/contact-us/](https://www.wpfastestcache.com/contact-us/) Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Plugin disables Logo’ is closed to new replies. * ![](https://ps.w.org/wp-fastest-cache/assets/icon-256x256.png?rev=2064586) * [WP Fastest Cache - WordPress Cache Plugin](https://wordpress.org/plugins/wp-fastest-cache/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-fastest-cache/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-fastest-cache/) * [Active Topics](https://wordpress.org/support/plugin/wp-fastest-cache/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-fastest-cache/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-fastest-cache/reviews/) * 9 replies * 2 participants * Last reply from: [Emre Vona](https://wordpress.org/support/users/emrevona/) * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/plugin-disables-logo/#post-14177711) * Status: resolved