Title: Plugin disappeared
Last modified: August 7, 2021

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# Plugin disappeared

 *  Resolved [victoria1t](https://wordpress.org/support/users/victoria1t/)
 * (@victoria1t)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-disappeared-31/)
 * After I updated the Elements kit plugin it uninstalled on its own, taking with
   it all the work: Mega Menu, icons etc. And when I try to install it again thinking
   I accidentally uninstalled it, it says Installation failed: Destination folder
   already exists. Apparently, it is not my sticky fingers.
 * Ps. I have limited knowledge about coding, please help?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [benjirahmed](https://wordpress.org/support/users/benjirahmed/)
 * (@benjirahmed)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-disappeared-31/#post-14745548)
 * Hi [@victoria1t](https://wordpress.org/support/users/victoria1t/) ,
 * This is very unusual issue and we have never received this type complaint so 
   far. After updating the plugin the plugin should work as expected and shouldn’t
   deactivate itself.
 * But for now to solve the issue, you can follow this [article](https://techedutricks.com/how-to-remove-wordpress-plugin-from-cpanel/)
   to deactivate ElementsKit from your plugin dashboard.
 * Then install ElementsKit again from your plugin dashboard and hopefully your 
   problem will be solved. Don’t worry about your data and settings. It will be 
   remain saved on your database.
 * Regards,
    Benjir
 *  Thread Starter [victoria1t](https://wordpress.org/support/users/victoria1t/)
 * (@victoria1t)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-disappeared-31/#post-14745835)
 * Thank you very much for your prompt reply and instructions, the problem is now
   fixed.
    It was not ElementsKit but my new cache/minify plugin that scrambled 
   all my CSS. After contacting my hosting and getting ElementsKit and the other
   plugin deleted, it is back to normal.
 * Thanks for the amazing plugin and have a great day!
 *  [benjirahmed](https://wordpress.org/support/users/benjirahmed/)
 * (@benjirahmed)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-disappeared-31/#post-14745862)
 * Hi [@victoria1t](https://wordpress.org/support/users/victoria1t/) ,
 * Glad to hear that 🙂
 * If this plugin looks good to you, may be you can help us by giving a 5 star on
   wordpress.org?
 * – [https://wordpress.org/support/plugin/elementskit-lite/reviews/](https://wordpress.org/support/plugin/elementskit-lite/reviews/)
 * We’re working so hard to make this plugin more and more useful to our valuable
   clients like you, and a 5 star will really help us to grow on the market 🙂
 * Regards,
    Benjir

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin disappeared’ is closed to new replies.

 * ![](https://ps.w.org/elementskit-lite/assets/icon-256x256.gif?rev=2518175)
 * [ElementsKit Elementor Addons – Advanced Widgets & Templates Addons for Elementor](https://wordpress.org/plugins/elementskit-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/elementskit-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/elementskit-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/elementskit-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/elementskit-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/elementskit-lite/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [benjirahmed](https://wordpress.org/support/users/benjirahmed/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/plugin-disappeared-31/#post-14745862)
 * Status: resolved