Title: Plugin Disappeared
Last modified: August 22, 2016

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# Plugin Disappeared

 *  Resolved [ro](https://wordpress.org/support/users/rohitdudani/)
 * (@rohitdudani)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/)
 * Lately, At times the shareaholic icon disappear automatically from the post.
   
   site – [http://www.kiipfit.com](http://www.kiipfit.com) Version – 7.5.1.0
 * Appreciate the help!
 * [https://wordpress.org/plugins/shareaholic/](https://wordpress.org/plugins/shareaholic/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [maryanne_shareaholic](https://wordpress.org/support/users/maryanne_shareaholic/)
 * (@maryanne_shareaholic)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409200)
 * Hi [@ro](https://wordpress.org/support/users/ro/),
 * I saw that you updated your plugin to the latest version! Thank you.
 * Can you do me a favor try clearing caching plugins? Please let me know if that
   doesn’t work. We’ll figure it out.
 * Thank you!
    Mary Anne
 *  Thread Starter [ro](https://wordpress.org/support/users/rohitdudani/)
 * (@rohitdudani)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409204)
 * Hi Mary,
 * Thank you for the assistance. I am using WP fasted cache ([https://wordpress.org/plugins/wp-fastest-cache](https://wordpress.org/plugins/wp-fastest-cache))
   and do not see an option to clear then cache however I did remove the cache for
   one of the latest post and still don’t see the social media icon on that page.
 * I have then updated the WP fasted cache to the latest version however that is
   not helping either.
 * Let me know what else can I do.
 * Thanks in advance,
    Ro
 *  Thread Starter [ro](https://wordpress.org/support/users/rohitdudani/)
 * (@rohitdudani)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409226)
 * Hi Mary,
 * I was able to delete to delete the cache offer the icon are still doesn’t show
   up. I took help from and found out below error from your plugin
    ___________________
   TypeError: JSON.safeParse is not a function
 * ….status,o.responseText),200===o.status?(t=JSON.safeParse(o.responseText),a&&
   a.se…
 * shareaholic.js (line 17, col 25808)
    _________________________
 * I am now stuck and need further assistance from you.
 * Ro
 *  [maryanne_shareaholic](https://wordpress.org/support/users/maryanne_shareaholic/)
 * (@maryanne_shareaholic)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409228)
 * Hi [@ro](https://wordpress.org/support/users/ro/),
 * Oh no! My dev team is taking a look at the error right now, and I will let you
   know what we find out. Please hang tight!
 * Thank you,
    Mary Anne
 *  [maryanne_shareaholic](https://wordpress.org/support/users/maryanne_shareaholic/)
 * (@maryanne_shareaholic)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409238)
 * Hi [@ro](https://wordpress.org/support/users/ro/),
 * We just made some updates on our end, and it looks like your share buttons are
   now appearing on your site. Can you please verify on your end? You may have to
   clear your browser’s cache first. Let me know what you see!
 * Mary Anne
 *  Thread Starter [ro](https://wordpress.org/support/users/rohitdudani/)
 * (@rohitdudani)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409239)
 * Hi Mary,
 * I just checked and it is working as expected. Thank you so much.
 * I really appreciate the quick response and assistance.
 * Ro
 *  [maryanne_shareaholic](https://wordpress.org/support/users/maryanne_shareaholic/)
 * (@maryanne_shareaholic)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409240)
 * [@ro](https://wordpress.org/support/users/ro/),
 * Anytime! And please let us know if there’s anything else we can help you with
   at [support@shareaholic.com](https://wordpress.org/support/topic/plugin-disappeared-5/support@shareaholic.com?output_format=md).
 * Thank you! 🙂
    Mary Anne

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Plugin Disappeared’ is closed to new replies.

 * ![](https://ps.w.org/shareaholic/assets/icon-256x256.png?rev=1974462)
 * [Professional Social Sharing Buttons, Icons & Related Posts - Shareaholic](https://wordpress.org/plugins/shareaholic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/shareaholic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/shareaholic/)
 * [Active Topics](https://wordpress.org/support/plugin/shareaholic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/shareaholic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/shareaholic/reviews/)

## Tags

 * [disappeared](https://wordpress.org/support/topic-tag/disappeared/)
 * [not displayed](https://wordpress.org/support/topic-tag/not-displayed/)

 * 7 replies
 * 2 participants
 * Last reply from: [maryanne_shareaholic](https://wordpress.org/support/users/maryanne_shareaholic/)
 * Last activity: [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-disappeared-5/#post-5409240)
 * Status: resolved