Title: Plugin disappeared after install
Last modified: December 13, 2019

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# Plugin disappeared after install

 *  Resolved [amotherthing](https://wordpress.org/support/users/amotherthing/)
 * (@amotherthing)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-disappeared-after-install/)
 * Hi. I just installed the plugin today. All was fine. Then I went to upgrade to
   pro, and after entering my license and going through the upgrade process, the
   whole plugin just disappeared completely. I have no idea how or why, but it all
   seemed to work fine and yet, when I clicked on the link to return to the plugin
   page, the plugin was not there. It’s just gone.
 * I tried to reinstall it, but it says the folder already exists. It is not listed
   on the plugin page, there is no setting for it, it’s just gone.
 * I had upgraded wordpress to 5.3.1 earlier today – is there a conflict somewhere?
   I’m super confused here.

Viewing 1 replies (of 1 total)

 *  Plugin Author [cartpauj](https://wordpress.org/support/users/cartpauj/)
 * (@cartpauj)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-disappeared-after-install/#post-12237024)
 * Please contact Pro plugin support team for further assistance.

Viewing 1 replies (of 1 total)

The topic ‘Plugin disappeared after install’ is closed to new replies.

 * ![](https://ps.w.org/pretty-link/assets/icon-256x256.png?rev=2503434)
 * [PrettyLinks - Affiliate Links, Link Branding, Link Tracking, Marketing and Stripe Payments Plugin](https://wordpress.org/plugins/pretty-link/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pretty-link/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pretty-link/)
 * [Active Topics](https://wordpress.org/support/plugin/pretty-link/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pretty-link/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pretty-link/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [cartpauj](https://wordpress.org/support/users/cartpauj/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-disappeared-after-install/#post-12237024)
 * Status: resolved