Title: Plugin Disappeared from Backend
Last modified: March 16, 2021

---

# Plugin Disappeared from Backend

 *  Resolved [elmirabia2021](https://wordpress.org/support/users/elmirabia2021/)
 * (@elmirabia2021)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-disappeared-from-backend/)
 * I’ve been using Forminator which has worked great up until I updated the Neve
   theme and the Forminator plugin. The plugin has completely disappeared from the
   dashboard. I am unable to download the plugin again because it says that the 
   folder already exists. This has happened to a separate plugin after a theme update
   and I’m not sure if there is something else I need to be doing in order to prevent
   this from happening.
 * Also, seeing this error: The plugin forminator/forminator.php has been deactivated
   due to an error: Plugin file does not exist.
    -  This topic was modified 5 years, 2 months ago by [elmirabia2021](https://wordpress.org/support/users/elmirabia2021/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-disappeared-from-backend/#post-14195397)
 * Hi [@elmirabia2021](https://wordpress.org/support/users/elmirabia2021/)
 * I hope you’re well today!
 * I’m not familiar with Neve theme but I seriously doubt it would disable/remove
   plugin like that “on purpose”. If anything, I would assume that some unexpected
   issue happened during update and most likely “hit” Forminator “by accident” rather
   than anything else.
 * It would be a rare case but such things do happen sometimes. Usually it would
   be related some “glitch” (like e.g. temporary server overload or similar) during
   update that results in unexpected results.
 * I also tested free version of Neve theme on my test site with Formiantor just
   now and it seems to be working fine.
 * Aall the data of Forminator are very likely still there so I’d suggest following:
 * 1. Access your site’s WordPress files using FTP or cPanel “File Manager” tool(
   or similar) and go to the “/wp-content/plugins” folder
 * 2. Delete the “forminator” folder from there
 * 3. Then just install the plugin via “Plugins -> Add new”, just like you would
   install it for the first time.
 * It should get installed this time unless there’s some additional issue happening.
   If it doesn’t install again with similar error then it’s very likely that you
   have just ran out of free space on your server so you might need to consult that
   with your current host to regain space or add some more.
 * Kind regards,
    Adam
 *  Thread Starter [elmirabia2021](https://wordpress.org/support/users/elmirabia2021/)
 * (@elmirabia2021)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-disappeared-from-backend/#post-14195698)
 * That helped! It also saved all my information after downloading the plugin again.
   Saved me a ton of time. Thanks so much!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Disappeared from Backend’ is closed to new replies.

 * ![](https://ps.w.org/forminator/assets/icon-256x256.gif?rev=3443182)
 * [Forminator Forms – Contact Form, Payment Form & Custom Form Builder](https://wordpress.org/plugins/forminator/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/forminator/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/forminator/)
 * [Active Topics](https://wordpress.org/support/plugin/forminator/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/forminator/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/forminator/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [elmirabia2021](https://wordpress.org/support/users/elmirabia2021/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-disappeared-from-backend/#post-14195698)
 * Status: resolved