Title: [Plugin: Disqus Comment System] Something Wrong?
Last modified: August 20, 2016

---

# [Plugin: Disqus Comment System] Something Wrong?

 *  [nickaster](https://wordpress.org/support/users/nickaster/)
 * (@nickaster)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-disqus-comment-system-something-wrong/)
 * Apparantly for a few days now Disqus has had a hard time logging people in to
   Facebook and Google+ (possibly other thing but that’s all I tested)… It just 
   gives a generic error that “something went wrong” … my URL is [http://www.triplepundit.com](http://www.triplepundit.com)
   in case it matters, but first want to check is something is generically screwy
   in the Disqus world?
 * [http://wordpress.org/extend/plugins/disqus-comment-system/](http://wordpress.org/extend/plugins/disqus-comment-system/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [nickaster](https://wordpress.org/support/users/nickaster/)
 * (@nickaster)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-disqus-comment-system-something-wrong/#post-2511507)
 * Anyone having same problem?
 *  [giannii](https://wordpress.org/support/users/giannii/)
 * (@giannii)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-disqus-comment-system-something-wrong/#post-2511508)
 * Hi Nick,
 * This is Giannii from Disqus. Our service itself hasn’t been experiencing any 
   issues with Google or Facebook logins. You can always check our service status
   at [http://status.disqus.com](http://status.disqus.com). I have a couple questions
   that will help us reproduce what you’ve experiencing.
 * – What browser and version are you using?
    – What happens after you authenticate?–
   Do you get an error message? If so can you post the error number? – Are these
   profiles merged with your Disqus account? If so you can revoke access and re-
   add them under Edit Profile and Services.
 * Regards,
 *  Thread Starter [nickaster](https://wordpress.org/support/users/nickaster/)
 * (@nickaster)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-disqus-comment-system-something-wrong/#post-2511509)
 * Thanks Gianni…
 * Okay – does not seem to be browser specific. I’ve testing in Safari and FF. Also
   many people have written me to complain about it from all sorts of browsers.
 * I never get to the point of allowing authentication. If I log into facebook manually
   and come back I still get the error.
 * The error is non-specific. It just says “An error occurred. Please try again 
   later.”
 * What do you mean by “profiles merged with Disqus account”? The facebook profiles?
   I don’t think so – I created a fake facebook profile that has never been used
   before to test this and I still get the same problems.
 * You should be able to see for yourself here – [http://www.triplepundit.com](http://www.triplepundit.com)
 * THanks a million!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Disqus Comment System] Something Wrong?’ is closed to new replies.

 * ![](https://ps.w.org/disqus-comment-system/assets/icon.svg?rev=1636350)
 * [Disqus Comment System](https://wordpress.org/plugins/disqus-comment-system/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/disqus-comment-system/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/disqus-comment-system/)
 * [Active Topics](https://wordpress.org/support/plugin/disqus-comment-system/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/disqus-comment-system/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/disqus-comment-system/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [nickaster](https://wordpress.org/support/users/nickaster/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-disqus-comment-system-something-wrong/#post-2511509)
 * Status: not resolved