Title: Plugin does not sync Last modified: February 8, 2018 --- # Plugin does not sync * Resolved [Themico](https://wordpress.org/support/users/themico/) * (@themico) * [8 years, 4 months ago](https://wordpress.org/support/topic/plugin-does-not-sync/) * Hello, * I am, as well as many others have problem with plugin not connecting to the Mailchimp and not synchronising. I have no idea what it might be. * Please do something so people will not have so much headache, or at least make the plugin the way so people would know what to do to make it finally work – some notices etc. You see limitless complaints – is it so hard for such company like a Mailchimp to make a working plugin?! * In my log I see such messages: * 2018-02-07T19:16:24+00:00 NOTICE api.add_product.error :: Resource Not Found :: The requested resource could not be found. :: Array * 2018-02-07T19:16:24+00:00 NOTICE order.items.error :: Order #10096 :: Product 0 does not exist! 2018-02-07T19:16:24+00:00 DEBUG order_sync :: #10028 :: Array * 2018-02-07T19:16:25+00:00 ERROR order_submit.error :: addStoreOrder :: 10028 :: Resource Not Found :: The requested resource could not be found. on 1287 in / var/www/www-root/data/www/…/wp-content/plugins/mailchimp-for-woocommerce/includes/ api/class-mailchimp-api.php 2018-02-07T19:16:25+00:00 DEBUG order_sync :: #10041:: Array * 2018-02-07T19:16:29+00:00 ERROR order_submit.error :: addStoreOrder :: 10096 :: Resource Not Found :: The requested resource could not be found. on 1287 in / var/www/www-root/data/www/…/wp-content/plugins/mailchimp-for-woocommerce/includes/ api/class-mailchimp-api.php 2018-02-07T19:16:29+00:00 DEBUG MailChimp_WooCommerce_Process_Orders@handle:: queuing up the next job 2018-02-07T19:16:32+00:00 NOTICE api.add_product.error:: Resource Not Found :: The requested resource could not be found. :: Array * And such for all items. * Thank you. Viewing 2 replies - 1 through 2 (of 2 total) * Thread Starter [Themico](https://wordpress.org/support/users/themico/) * (@themico) * [8 years, 4 months ago](https://wordpress.org/support/topic/plugin-does-not-sync/#post-9951332) * ``` ### WordPress Environment ### Home URL: http://annaclair.by Site URL: http://annaclair.by WC Version: 3.3.1 Log Directory Writable: ✔ WP Version: 4.9.4 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US ### Server Environment ### Server Info: Apache/2.4.6 (CentOS) mpm-itk/2.4.7-04 OpenSSL/1.0.2k-fips PHP/5.4.16 PHP Version: 7.0.27 PHP Post Max Size: 8 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.29.0 NSS/3.28.4 SUHOSIN Installed: – Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.3.1 WC Database Prefix: wp_ Total Database Size: 32.11MB Database Data Size: 23.80MB Database Index Size: 8.31MB wp_woocommerce_sessions: Data: 0.09MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.16MB + Index: 0.08MB wp_woocommerce_order_itemmeta: Data: 0.81MB + Index: 0.60MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB woof_query_cache: Data: 2.52MB + Index: 0.00MB wp_bbpp_thankmelater_messages: Data: 0.08MB + Index: 0.00MB wp_bbpp_thankmelater_opens: Data: 0.02MB + Index: 0.00MB wp_bbpp_thankmelater_opt_outs: Data: 0.02MB + Index: 0.02MB wp_bbpp_thankmelater_schedules: Data: 0.02MB + Index: 0.02MB wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB wp_commentmeta: Data: 2.92MB + Index: 0.24MB wp_comments: Data: 3.14MB + Index: 0.36MB wp_ewwwio_images: Data: 0.02MB + Index: 0.02MB wp_facetwp_index: Data: 0.09MB + Index: 0.06MB wp_failed_jobs: Data: 0.02MB + Index: 0.00MB wp_links: Data: 0.00MB + Index: 0.00MB wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB wp_mobileassistant_accounts: Data: 0.02MB + Index: 0.02MB wp_mobileassistant_devices: Data: 0.02MB + Index: 0.02MB wp_mobileassistant_failed_login: Data: 0.02MB + Index: 0.00MB wp_mobileassistant_push_settings: Data: 0.02MB + Index: 0.00MB wp_mobileassistant_session_keys: Data: 0.02MB + Index: 0.00MB wp_mobileassistant_users: Data: 0.02MB + Index: 0.02MB wp_options: Data: 1.56MB + Index: 0.18MB wp_postmeta: Data: 9.26MB + Index: 5.42MB wp_posts: Data: 2.26MB + Index: 0.62MB wp_queue: Data: 0.02MB + Index: 0.00MB wp_termmeta: Data: 0.02MB + Index: 0.03MB wp_terms: Data: 0.01MB + Index: 0.02MB wp_term_relationships: Data: 0.14MB + Index: 0.30MB wp_term_taxonomy: Data: 0.11MB + Index: 0.01MB wp_upb_bookmark_counts: Data: 0.00MB + Index: 0.00MB wp_usermeta: Data: 0.02MB + Index: 0.01MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB wp_woocommerce_arr_log: Data: 0.11MB + Index: 0.00MB wp_yoast_seo_links: Data: 0.02MB + Index: 0.02MB wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB ### Post Type Counts ### attachment: 1360 customize_changeset: 16 nav_menu_item: 10 oembed_cache: 8 option-tree: 1 page: 12 post: 61 product: 628 product_variation: 1704 revision: 206 shop_order: 1153 shop_order_refund: 4 uwpqsf: 1 ### Security ### Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (20) ### Akismet Anti-Spam: by Automattic – 4.0.2 Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 5.0.17 FacetWP: by FacetWP LLC – 3.0.7 Google XML Sitemaps: by Arne Brachhold – 4.0.9 Loco Translate: by Tim Whitlock – 2.0.17 MailChimp for WooCommerce: by MailChimp – 2.1.3 – Not tested with the active version of WooCommerce Market Exporter: by Anton Vanyukov – 1.0.2 – Not tested with the active version of WooCommerce Mobile Assistant Connector: by eMagicOne – 1.4.5 Search Live: by itthinx – 1.8.2 Thank Me Later: by Brendon Boshell – 3.3.4 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.14.3 Visual Term Description Editor: by Shea Bunge – 1.7.0 WooCommerce Advanced Review Reminder: by kodemann.com – 1.7.1 – Not tested with the active version of WooCommerce WooCommerce Brands: by WooThemes – 1.5.0 – 1.6.0 is available – Not tested with the active version of WooCommerce WooCommerce Product CSV Import Suite: by WooThemes – 1.10.10 – 1.10.17 is available – Not tested with the active version of WooCommerce WooCommerce Stock Manager: by Vladislav Musílek – 1.2.1 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.3.1 WooMobile: by Bowdie Mercieca – 1.2.4 – Not tested with the active version of WooCommerce Yoast SEO: by Team Yoast – 6.2 WP Instagram Widget: by Scott Evans – 2.0.2 ### Settings ### API Enabled: ✔ Force SSL: – Currency: BYN (руб.) Currency Position: right_space Thousand Separator: Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: ❌ Page visibility should be public Cart: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: AnnaClair Version: 1.0 Author URL: http://annaclair.by/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: annaclair/woocommerce/content-product.php version 1.6.4 is out of date. The core version is 3.0.0 annaclair/woocommerce/content-single-product.php annaclair/woocommerce/global/wrapper-end.php version 1.6.4 is out of date. The core version is 3.3.0 annaclair/woocommerce/global/wrapper-start.php version 1.6.4 is out of date. The core version is 3.3.0 annaclair/woocommerce/loop/loop-end.php annaclair/woocommerce/loop/loop-start.php version 2.0.0 is out of date. The core version is 3.3.0 annaclair/woocommerce/loop/rating.php annaclair/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 3.0.0 annaclair/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.6.0 annaclair/woocommerce/single-product/tabs/description.php annaclair/woocommerce/single-product/title.php Outdated Templates: ❌Learn how to update ``` - This reply was modified 8 years, 4 months ago by [Themico](https://wordpress.org/support/users/themico/). * Plugin Support [khungate](https://wordpress.org/support/users/khungate/) * (@khungate) * [8 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-sync/#post-10092062) * [@themico](https://wordpress.org/support/users/themico/) thanks for reaching out. In the latest release, there was focused effort to improve the efficiency of the plugin’s queue processing and syncing in general. If you haven’t upgraded to 2.1.5 yet, we highly recommend doing so; it could very well fix the problem you may be having. * Let us know if that resolves things, happy to investigate further if you still run into trouble. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Plugin does not sync’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-woocommerce/assets/icon-256x256.png?rev=1509501) * [Mailchimp for WooCommerce](https://wordpress.org/plugins/mailchimp-for-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-woocommerce/reviews/) * 1 reply * 2 participants * Last reply from: [khungate](https://wordpress.org/support/users/khungate/) * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-sync/#post-10092062) * Status: resolved