Title: Plugin does not work
Last modified: June 3, 2021

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# Plugin does not work

 *  Resolved [sammasonag](https://wordpress.org/support/users/sammasonag/)
 * (@sammasonag)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/)
 * Hello,
 * As soon as I press the Setup MyCred button, I get a critical error on wordpress.
   I have tried everything I can think of and there is no feasible way to make it
   work.
 * Please help

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14517160)
 * Hi [@sammasonag](https://wordpress.org/support/users/sammasonag/),
 * Thank you for contacting us, Can you please share the screenshot of the error
   you are viewing?
 *  Thread Starter [sammasonag](https://wordpress.org/support/users/sammasonag/)
 * (@sammasonag)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14517172)
 * [https://snipboard.io/IGFrVH.jpg ](https://snipboard.io/IGFrVH.jpg)
 * [https://snipboard.io/OLtJAc.jpg](https://snipboard.io/OLtJAc.jpg)
 *  [rustian88](https://wordpress.org/support/users/rustian88/)
 * (@rustian88)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14522372)
 * Yes. it also happened to me. it showed the same error page after i clicked “Setup
   MyCred”.
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14525126)
 * Hi [@rustian88](https://wordpress.org/support/users/rustian88/) [@sammasonag](https://wordpress.org/support/users/sammasonag/),
 * If you are using any security plugin please try deactivating it and then try 
   again.
 *  Thread Starter [sammasonag](https://wordpress.org/support/users/sammasonag/)
 * (@sammasonag)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14525224)
 * Hi,
 * I can confirm this has not worked.
 * Many thanks,
    Sam
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14528117)
 * Hi [@sammasonag](https://wordpress.org/support/users/sammasonag/) [@rustian88](https://wordpress.org/support/users/rustian88/),
 * Our technical team needs some more info from your side can you please create 
   a support ticket on our official website?
 *  Thread Starter [sammasonag](https://wordpress.org/support/users/sammasonag/)
 * (@sammasonag)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14528194)
 * Please could you provide a link to where to do so? I am happy to set up a clone
   staging site for your team to play around on.
 * Many thanks,
    Sam
 *  [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * (@wpexpertssupportteam)
 * [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14532303)
 * Hi [@sammasonag](https://wordpress.org/support/users/sammasonag/),
 * Please [use ](https://mycred.me/support/)this link to open a support ticket.
 * Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Plugin does not work’ is closed to new replies.

 * ![](https://ps.w.org/mycred/assets/icon-128x128.gif?rev=3512531)
 * [Points Management System For Gamification, Ranks, Badges, and Loyalty Rewards Program - myCred](https://wordpress.org/plugins/mycred/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mycred/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/mycred/)
 * [Active Topics](https://wordpress.org/support/plugin/mycred/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/mycred/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/mycred/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [wpexpertssupportteam](https://wordpress.org/support/users/wpexpertssupportteam/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/plugin-does-not-work-192/#post-14532303)
 * Status: resolved