Title: Plugin does not work
Last modified: December 27, 2016

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# Plugin does not work

 *  Resolved [BeatriceSinger](https://wordpress.org/support/users/beatricesinger/)
 * (@beatricesinger)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-80/)
 * How do I get my money back for this? I just installed the plugin. Put the SAME
   file on both sites with same release and it says that my file is back dated? 
   Tried changing the file extension and then the file was corrupt. Spent ALL day
   on this. Please advise how to get a refund. Thank you

Viewing 1 replies (of 1 total)

 *  Plugin Author [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * (@pimjitsawang)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-80/#post-8594907)
 * Hi Beatrice,
 * As per our discussion over the support ticket – your backup is not in a correct
   format.
    Either your download times out or one of your applications changes the
   file format of the backup from .wpress to .wpress.part.
 * For premium support (users with extensions), please contact support at servmask.
   com.

Viewing 1 replies (of 1 total)

The topic ‘Plugin does not work’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
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 * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-migration/)
 * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Pim J. Iliev](https://wordpress.org/support/users/pimjitsawang/)
 * Last activity: [9 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-80/#post-8594907)
 * Status: resolved