Title: Plugin does not work, after doing all steps correctly
Last modified: March 17, 2019

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# Plugin does not work, after doing all steps correctly

 *  Resolved [thatside13](https://wordpress.org/support/users/thatside13/)
 * (@thatside13)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-work-after-doing-all-steps-correctly/)
 * Hello,
    I activated the plugin and did everything exactly by the directions, 
   but when I try to login, the login page keeps saying “authenticating” and will
   not let me log in. I cannot see the second window asking me the google authentication
   password. Please help, thank you Hannah

Viewing 1 replies (of 1 total)

 *  Plugin Author [miniOrange](https://wordpress.org/support/users/cyberlord92/)
 * (@cyberlord92)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-work-after-doing-all-steps-correctly/#post-11323413)
 * Hi [@thatside13](https://wordpress.org/support/users/thatside13/),
 * Thank you for your query.
 * Can you share if you are getting any error? A screenshot of it will be very helpful
   for us.
 * Also if possible please contact us on [info@miniorange.com](https://wordpress.org/support/topic/plugin-does-not-work-after-doing-all-steps-correctly/info@miniorange.com?output_format=md)
   or [2fasupport@miniorange.com](https://wordpress.org/support/topic/plugin-does-not-work-after-doing-all-steps-correctly/2fasupport@miniorange.com?output_format=md)
   so that we can look into it.
 * Thank You.

Viewing 1 replies (of 1 total)

The topic ‘Plugin does not work, after doing all steps correctly’ is closed to new
replies.

 * ![](https://ps.w.org/miniorange-2-factor-authentication/assets/icon-256x256.gif?
   rev=2652528)
 * [miniOrange 2FA – Two Factor Authentication for WordPress (OTP, SMS, Email, Google Authenticator)](https://wordpress.org/plugins/miniorange-2-factor-authentication/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/miniorange-2-factor-authentication/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/)
 * [Active Topics](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/miniorange-2-factor-authentication/reviews/)

## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)

 * 1 reply
 * 2 participants
 * Last reply from: [miniOrange](https://wordpress.org/support/users/cyberlord92/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-work-after-doing-all-steps-correctly/#post-11323413)
 * Status: resolved