Title: Plugin does not work at all
Last modified: February 9, 2024

---

# Plugin does not work at all

 *  Resolved [leadmerchant](https://wordpress.org/support/users/leadmerchant/)
 * (@leadmerchant)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/plugin-does-not-work-at-all-7/)
 * Hello everyone,
   I use WooCommerce and your plugin. Unfortunately, newly created
   user accounts are activated immediately and the new user can also order immediately
   when the user clicks on the link from the activation email. So unfortunately 
   the plugin does not work at all. I only receive a notification that a new account
   has been created and can then subsequently reject this. However, even the rejection
   is useless, as the customer can still order via exactly this account. What is
   the reason for this, or what settings do I have to make so that the plugin does
   its job and orders are prevented until I have manually approved the account?Thank
   you for your help.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/plugin-does-not-work-at-all-7/#post-17412313)
 * Hello [@leadmerchant](https://wordpress.org/support/users/leadmerchant/),
 * Thanks for contacting us,
 * Hope you are doing well, We’ve informed our technical team about your issue, 
   and they will work on it promptly. When we receive their response, we will get
   back to you. Our team is here to assist you. Thank you for your patience.
 * Thanks & Regards
   WP Experts Support Team
 *  Plugin Support [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * (@hamza1010)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-does-not-work-at-all-7/#post-17419315)
 * Hello [@leadmerchant](https://wordpress.org/support/users/leadmerchant/),
 * We have checked this on our staging site and it is working fine. It seems like
   there is a conflict between New User Approve and another plugin or theme on your
   site.
 * Please create a ticket on our official website so that we can connect you directly
   with our Technical team.
 * Looking forward to getting your issue resolved.
 * Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin does not work at all’ is closed to new replies.

 * ![](https://ps.w.org/new-user-approve/assets/icon-128x128.gif?rev=2544141)
 * [New User Approve](https://wordpress.org/plugins/new-user-approve/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
 * [Active Topics](https://wordpress.org/support/plugin/new-user-approve/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Mirza Hamza](https://wordpress.org/support/users/hamza1010/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-does-not-work-at-all-7/#post-17419315)
 * Status: resolved