Title: Plugin does not work properly Last modified: September 20, 2018 --- # Plugin does not work properly * [avinoernesto](https://wordpress.org/support/users/avinoernesto/) * (@avinoernesto) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/) * Hi, I installed the plugin but it does not work properly: it does not allow me to change the form; I installed the addon term & condition and the chekbox does not appear in the form; I download the translation Italian but it does not work. I would like to buy the license of some addons but I would like first to be sure that everything works correctly. thanks Viewing 10 replies - 1 through 10 (of 10 total) * [hussainbarakat](https://wordpress.org/support/users/hussainbarakat/) * (@hussainbarakat) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10706956) * I also have some issues since the last update. * Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/) * (@ultimatemembersupport) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10710323) * Hi [@avinoernesto](https://wordpress.org/support/users/avinoernesto/) and [@hussainbarakat](https://wordpress.org/support/users/hussainbarakat/), * Please clarify what do you mean “it does not allow me to change the form” and what form do you want to change? * Have you enabled T&C on your registration form, make sure to select your term page in the content dropdown. * Regards. * Thread Starter [avinoernesto](https://wordpress.org/support/users/avinoernesto/) * (@avinoernesto) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10711023) * I tried to change the registration form. here I should also see the button to activate the terms and conditions ? there isn’t it * Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/) * (@ultimatemembersupport) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10717149) * Hi [@avinoernesto](https://wordpress.org/support/users/avinoernesto/), * Unfortunately, I don’t understand your issue, what do you mean “I tried to change the registration form”. Please attach screenshots of this issue. * There is no button to activate T&C extension. You have to activate it in the Plugins section and then you will see the Terms & conditions section on the right side of your registration form in the form edit section. Please [see this doc for additional info](https://docs.ultimatemember.com/article/260-terms-conditions). * Regards. * Thread Starter [avinoernesto](https://wordpress.org/support/users/avinoernesto/) * (@avinoernesto) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10718084) * [http://www.kreditonline.it/wp-content/uploads/2018/09/Catturaum.jpg](http://www.kreditonline.it/wp-content/uploads/2018/09/Catturaum.jpg) * Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/) * (@ultimatemembersupport) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10720760) * Hi [@avinoernesto](https://wordpress.org/support/users/avinoernesto/), * If you are referring to the “Note: Form type cannot be changed for the default forms” it’s not an issue. Default form types can’t be changed. If you need a new form you can create one in the forms section. * Regards. * Thread Starter [avinoernesto](https://wordpress.org/support/users/avinoernesto/) * (@avinoernesto) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10721842) * I have this problem on every forms, not only on default form type. [http://www.kreditonline.it/wp-content/uploads/2018/09/Catturaauu.jpg](http://www.kreditonline.it/wp-content/uploads/2018/09/Catturaauu.jpg) if i add new it does not allow me to change the form, add row, etc. * Thread Starter [avinoernesto](https://wordpress.org/support/users/avinoernesto/) * (@avinoernesto) * [7 years, 8 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-10753100) * please help me * this is the normality [http://www.kreditonline.it/wp-content/uploads/2018/10/normality-1.jpg](http://www.kreditonline.it/wp-content/uploads/2018/10/normality-1.jpg) * this is in my wordpress [http://www.kreditonline.it/wp-content/uploads/2018/10/this-is-mine-2.jpg](http://www.kreditonline.it/wp-content/uploads/2018/10/this-is-mine-2.jpg) * [Marcelo Luz](https://wordpress.org/support/users/marcelolmsantos/) * (@marcelolmsantos) * [7 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-11029664) * Same problem with my website…. * [Marcelo Luz](https://wordpress.org/support/users/marcelolmsantos/) * (@marcelolmsantos) * [7 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-11029699) * I duplicated the form and the message “Note: Form type cannot be changed for the default forms” disappeared from the new one. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Plugin does not work properly’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 10 replies * 4 participants * Last reply from: [Marcelo Luz](https://wordpress.org/support/users/marcelolmsantos/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-3/#post-11029699) * Status: not resolved