Title: Plugin does not work properly Last modified: April 3, 2021 --- # Plugin does not work properly * [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/) * Hi all, I’ve just installed and activated the **Add-on Contact Form 7 – MailPoet 3 plugin**, but it doesn’t work properly. I’ve created a new form with CF7, added labels “your-name” and “your-email”, as well as “mailpoetsignup” tag. Once submitted, CF7 sends the usual email associated to the contact form, but signed subscriber is not added to any Mailpoet list. Here my code of CF7: * ```

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[mailpoetsignup mailpoetsignup-855 list:4 "Vorrei iscrivermi alla vostra newsletter."] [submit "Invia"] ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-does-not-work-properly-5%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * [wordpresstikweb](https://wordpress.org/support/users/abdultikweb/) * (@abdultikweb) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14277157) * [@lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/), We do not get any problem while using your form. Is your mailpoet plugin working properly? * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14277178) * in the same website the newsletter form work well but it was created directly in mailpoet. I have problem only when i try to use your plugin in cf7 form. In the list:4 doesn’t appear the subscribers. * [wordpresstikweb](https://wordpress.org/support/users/abdultikweb/) * (@abdultikweb) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14282236) * [@lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/), Is “list: 4” your custom made list ? * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14282333) * list:4 that’s the mailpoet list that i want popolate with the cf7 form. * link of the picture of lists: [picture](https://aheadprojects.com/scr/wp-content/uploads/2021/04/Schermata-2021-04-06-alle-13.49.47.png) * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14307004) * Hi, I haven’t receive a feedback from you [@abdultikweb](https://wordpress.org/support/users/abdultikweb/). Please let me know how I can fix it. Thanks * [wordpresstikweb](https://wordpress.org/support/users/abdultikweb/) * (@abdultikweb) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14316662) * We have tested it with, Contact Form 7 – Version: 5.4 MailPoet 3 (New) – Version: 3.60.7 and it’s working fine. Are your plugins are updated? * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14316712) * I have the same versions but it doesn’t work * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14345994) * [@abdultikweb](https://wordpress.org/support/users/abdultikweb/) do you have any info for me? * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14566196) * [@abdultikweb](https://wordpress.org/support/users/abdultikweb/) Do you have news for me? I have seen that you still have many problems with the latest update. * [Aaron](https://wordpress.org/support/users/jstask/) * (@jstask) * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14575463) * I had the same issue. As soon as you have a Mailpoet form with a required custom field checkbox, make sure to include this custom field in your cf7 form. Unfortunately, deleting the Mailpoet custom field will not make your cf7 form work again. I think we have a bug here [@abdultikweb](https://wordpress.org/support/users/abdultikweb/) * [Juan A. García-Filoso](https://wordpress.org/support/users/cyberneco/) * (@cyberneco) * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14787292) * Is this issue solved? I’ve the same problem - This reply was modified 4 years, 9 months ago by [Juan A. García-Filoso](https://wordpress.org/support/users/cyberneco/). * Thread Starter [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * (@lorenzofaglia) * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14787392) * [@cyberneco](https://wordpress.org/support/users/cyberneco/) that’s no solved. [@abdultikweb](https://wordpress.org/support/users/abdultikweb/) not reply me. I have to change plugin. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Plugin does not work properly’ is closed to new replies. * ![](https://ps.w.org/add-on-contact-form-7-mailpoet/assets/icon.svg?rev=1731413) * [Add-on Contact Form 7 – MailPoet 3](https://wordpress.org/plugins/add-on-contact-form-7-mailpoet/) * [Support Threads](https://wordpress.org/support/plugin/add-on-contact-form-7-mailpoet/) * [Active Topics](https://wordpress.org/support/plugin/add-on-contact-form-7-mailpoet/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/add-on-contact-form-7-mailpoet/unresolved/) * [Reviews](https://wordpress.org/support/plugin/add-on-contact-form-7-mailpoet/reviews/) * 12 replies * 4 participants * Last reply from: [lorenzofaglia](https://wordpress.org/support/users/lorenzofaglia/) * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-5/#post-14787392) * Status: not resolved