Title: plugin does not work properly at all.
Last modified: November 24, 2016

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# plugin does not work properly at all.

 *  [kpatelneha23](https://wordpress.org/support/users/kaptelneha23/)
 * (@kaptelneha23)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-at-all/)
 * You can’t accomplish one simple thing with this plugin, tried to change the question
   type to multiple choice and it does not work, the page keeps loading after you
   choose the option to convert question to multiple choice.
 * And you can’t even deactivate the plugin now, wow!
    -  This topic was modified 9 years, 6 months ago by [kpatelneha23](https://wordpress.org/support/users/kaptelneha23/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Lee](https://wordpress.org/support/users/leehld/)
 * (@leehld)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-at-all/#post-8482526)
 * Hi kaptelnaha23,
 * I’m sorry you had a bad experience with LearnPress. Our developers resolved this
   issue. Please delete Learnpress plugin on your site and install it again.
 * You can disable plugins by disable the plugin’s files or via Database.
 * * Disable the Files:
    1. Login to your site’s files using the file manager provided
   by your web hosting company or using an FTP program such as Filezilla. 2 .Browse
   to the /wp-content/plugins/ folder. 3. Find the folder of the plugin you wish
   to disable. 4. Rename or delete that folder.
 * * Disable all plugins via the Database
    1. You’ll need to access the database
   for your WordPress site, look for the wp_options table. 2. You’re looking for
   a row with the option called “active_plugins”. 3. On the next screen, you will
   need to change the “option_value” field to a:0:{} and then click on Go button
   to save your changes.
 * You can refer following article to know how to do it. [http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/](http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/)
 * Best Regards,
 * Lee

Viewing 1 replies (of 1 total)

The topic ‘plugin does not work properly at all.’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Lee](https://wordpress.org/support/users/leehld/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-at-all/#post-8482526)