Title: Plugin does not work properly since update
Last modified: July 22, 2017

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# Plugin does not work properly since update

 *  Resolved [studafab](https://wordpress.org/support/users/studafab/)
 * (@studafab)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-since-update/)
 * Since a few days, the ChimpMate plugin (free version) doesn’t work properly anymore
   on my homepage (www.onlinesalary.ch). I can’t either change the slider nor the
   lightbox through the plugin or remove them at all. When entering a valid e-maild
   adress, the following error occurs “An unknown error occurred processing your
   request. Please try again later”.
    Many thanks for your response and help!

Viewing 1 replies (of 1 total)

 *  Plugin Author [Voltroid](https://wordpress.org/support/users/voltroid/)
 * (@voltroid)
 * [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-since-update/#post-9343417)
 * Hi,
    Would you please, reset the settings from the Advanced tab in ChimpMate 
   settings page and try again.

Viewing 1 replies (of 1 total)

The topic ‘Plugin does not work properly since update’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/chimpmate_798093.svg)
 * [ChimpMate - WordPress MailChimp Assistant](https://wordpress.org/plugins/chimpmate/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chimpmate/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chimpmate/)
 * [Active Topics](https://wordpress.org/support/plugin/chimpmate/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chimpmate/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chimpmate/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Voltroid](https://wordpress.org/support/users/voltroid/)
 * Last activity: [8 years, 10 months ago](https://wordpress.org/support/topic/plugin-does-not-work-properly-since-update/#post-9343417)
 * Status: resolved