Title: Plugin doesn’t automatically send pdf to costumer Last modified: November 24, 2022 --- # Plugin doesn’t automatically send pdf to costumer * Resolved [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/) * Hello, * The plugin isn’t working for me. * I toggled all the options on but it doesn’t send pdf invoice email to costumer * [https://i.postimg.cc/KvRJmkBH/1-C418-AC0-297-B-40-FF-A17-D-639437-AA5584.png](https://i.postimg.cc/KvRJmkBH/1-C418-AC0-297-B-40-FF-A17-D-639437-AA5584.png) * How to fix? * Thank you very much. * Best Regards * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-automatically-send-pdf-to-costumer%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 11 replies - 1 through 11 (of 11 total) * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16229945) * I increased the memory limit it didn’t help. Using the manual sending function from the order details works. * [https://i.postimg.cc/SsR1g8wL/D374-D4-A2-4-DC2-4347-BB88-5-C83-DBC55689.png](https://i.postimg.cc/SsR1g8wL/D374-D4-A2-4-DC2-4347-BB88-5-C83-DBC55689.png) * Only automatically doesn’t work. * Plugin Contributor [Darren Peyou](https://wordpress.org/support/users/dpeyou/) * (@dpeyou) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16232558) * Hello [@rbk69](https://wordpress.org/support/users/rbk69/), * No errors at all? 🙁 [Where to find my Error Logs](https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/where-to-find-debug-logs/) * I would also take a look at this guide for getting a better idea of what’s happening with your attachments: [How to Track your Email](https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/troubleshooting-document-attachments/#how-to-track-your-mail) * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16232751) * Hello, here is the woocommerce error * ``` 2022-11-23T05:24:21+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:24:21+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:50:10+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 2022-11-23T05:50:32+00:00 CRITICAL Uncaught Error: Call to undefined function CFS() in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php:246 Stack trace: #0 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-includes/template-loader.php(106): include() #1 /homepages/27/d886880956/htdocs/clickandbuilds/xxxt/wp-blog-header.php(19): require_once('/homepages/27/d...') #2 /homepages/27/d886880956/htdocs/clickandbuilds/xxx/index.php(17): require('/homepages/27/d...') #3 {main} thrown in /homepages/27/d886880956/htdocs/clickandbuilds/xxx/wp-content/themes/fit /page-templates/front-page.php in Zeile 246 ``` * 2022-11-24T03:59:59+00:00 CRITICAL Table ‘dbs4514134.wp_wcpdf_packing_slip_number’ doesn’t exist * On the mail Protocol nothing is visible See screenshot but I received the Emails when sending manually * [https://i.postimg.cc/7ZsKwhRy/Screenshot-20221124-235658-Chrome.jpg](https://i.postimg.cc/7ZsKwhRy/Screenshot-20221124-235658-Chrome.jpg) - This reply was modified 3 years, 6 months ago by [rbk69](https://wordpress.org/support/users/rbk69/). * Plugin Contributor [Darren Peyou](https://wordpress.org/support/users/dpeyou/) * (@dpeyou) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16247872) * Hey [@rbk69](https://wordpress.org/support/users/rbk69/), * From the 1st set of errors you shared, all of those appear to be coming from your theme. I don’t see anything relevant from them, but you could always switch themes to completely rule it out as a culprit for your comfort. * > On the mail Protocol nothing is visible See screenshot but I received the Emails when sending manually The screenshot you shared after writing this still shows emptiness. 🙁 🙁 Are there any attachments in those emails you mentioned above? Any errors? * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16248221) * Hello, * Thanks for the reply. * I switched the theme to a WordPress standard theme – still not receiving the mail with the invoice. * There are no attachments in the email, it’s only the invoice. I get no errors. If I click on resend email in the WP Mail Logging plugin, I’m receiving the emails, but it’s still not visible in the admin panel, it shows emptiness like you said. * What else can I try? * Best Regards * Plugin Contributor [dwpriv](https://wordpress.org/support/users/dwpriv/) * (@dwpriv) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16268598) * [@rbk69](https://wordpress.org/support/users/rbk69/) Apologies for the delayed response. * Since you have switched you theme and are getting the same error, could you resend the error log, please? Also, could you share a screenshot of the settings under PDF Invoice > Status as well? * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16268838) * Hello, * Thanks for the reply. Here are the screenshots of the settings of the plugin. * [https://i.postimg.cc/HsYQspnQ/Screenshot-20221207-152241-Samsung-Internet.jpg](https://i.postimg.cc/HsYQspnQ/Screenshot-20221207-152241-Samsung-Internet.jpg) * [https://i.postimg.cc/zXxTy9H4/Screenshot-20221207-152300-Samsung-Internet.jpg](https://i.postimg.cc/zXxTy9H4/Screenshot-20221207-152300-Samsung-Internet.jpg) * [https://i.postimg.cc/gcqVWwzz/Screenshot-20221207-152318-Samsung-Internet.jpg](https://i.postimg.cc/gcqVWwzz/Screenshot-20221207-152318-Samsung-Internet.jpg) * I get no errors under the twenty twenty two wordpress template. I even created a new account and bought an item but I didn’t get the invoice with the twenty twenty two wordpress template. * Best Regards - This reply was modified 3 years, 6 months ago by [rbk69](https://wordpress.org/support/users/rbk69/). * Plugin Contributor [dwpriv](https://wordpress.org/support/users/dwpriv/) * (@dwpriv) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16269046) * [@rbk69](https://wordpress.org/support/users/rbk69/) * thanks for the information. in the last image of the status page there seems to be some messed up text under the System Configuration settings. Could you share another screenshot of the entire System Configuration settings as well as the Write Permissions section below it, please? * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16269076) * Hello, * As requested I’m sending the screenshots * [https://i.postimg.cc/rpPw7Rww/Screenshot-20221207-163050-Samsung-Internet.jpg](https://i.postimg.cc/rpPw7Rww/Screenshot-20221207-163050-Samsung-Internet.jpg) * [https://i.postimg.cc/2yJd6SGk/Screenshot-20221207-163229-Samsung-Internet.jpg](https://i.postimg.cc/2yJd6SGk/Screenshot-20221207-163229-Samsung-Internet.jpg) * Sending manually the invoice from the order details works. * Thank you. * Best Regards - This reply was modified 3 years, 6 months ago by [rbk69](https://wordpress.org/support/users/rbk69/). * Plugin Contributor [alexmigf](https://wordpress.org/support/users/alexmigf/) * (@alexmigf) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/#post-16270898) * Hi [@rbk69](https://wordpress.org/support/users/rbk69/) * Could you send us an email to [support@wpovernight.com](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/support@wpovernight.com?output_format=md)? We will try our best to help you. * Thread Starter [rbk69](https://wordpress.org/support/users/rbk69/) * (@rbk69) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/page/2/#post-16271285) * Email Sent! Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Plugin doesn’t automatically send pdf to costumer’ is closed to new replies. * ![](https://ps.w.org/woocommerce-pdf-invoices-packing-slips/assets/icon-256x256. png?rev=2189942) * [PDF Invoices & Packing Slips for WooCommerce](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-pdf-invoices-packing-slips/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-pdf-invoices-packing-slips/reviews/) * 17 replies * 4 participants * Last reply from: [rbk69](https://wordpress.org/support/users/rbk69/) * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-automatically-send-pdf-to-costumer/page/2/#post-16271285) * Status: resolved