Title: Plugin doesn’t delete files from server Last modified: January 7, 2020 --- # Plugin doesn’t delete files from server * [butterysam777](https://wordpress.org/support/users/butterysam777/) * (@butterysam777) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/) * Hello, * I use the plugin for many years already and I love it. * But for few months already, I delete eg. image01.jpg from the folder, and disappears. When I upload the new version of image01.jpg, it creates image01-1.jpg. * Then I check by FTP that the first image is still there, so I’ve been almost one year double-deleting images, first from plugin, second from FTP for real deletion. * I’ve contact hosting support and they say all plugins have Read/Write/Delete permissions, so I don’t know why the plugin doesn’t delete the images from the server. * I’ve tried delete/install again the plugin. * Thanks for your kind support! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-delete-files-from-server%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12299747) * I’m not able to reproduce this issue on my test site. In addition to file permissions there could be the issue of file ownership. It may not be possible to delete a file if WordPress is not the ‘owner’. * Also you should check the PHP version that is running on your site. PHP 7.2 is the recommended version for use with WordPress. * And it may be helpful to open your browser’s console window and watch if there are any errors are displayed when deleting a file. If this happens, it could mean that there is a conflict with another plugin. * [vastyram](https://wordpress.org/support/users/vastyram/) * (@vastyram) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12309325) * Hello Alan, * I’m having the same issue, and I’m on php 7.3. Is it compatible with 7.3? * If so, do you know what kind of plugins would conflict with yours? * Any help is appreciated! * Thanks * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12309378) * It should be compatible. But in my testing, that is the thing which has changed. Pervious I was using PHP 5.6 and deleting worked find. It is just a simple function call to delete a file and the code has not changed. Now I am using PHP 7.2 and it does not delete every time. I could look into checking if the delete was accomplished and try deleting again if the file is still present. I will look into this and get back to you. * [vastyram](https://wordpress.org/support/users/vastyram/) * (@vastyram) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12313820) * Thank you! We’re updating our plugins to see if that’s the issue. But let me know if you find something else. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12313831) * We are planning to release a new version on Monday that has additional code for deleting a media file and its thumbnail files. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12319827) * We have now released version 5.1.6 which addresses this issue. * Thread Starter [butterysam777](https://wordpress.org/support/users/butterysam777/) * (@butterysam777) * [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12322135) * Thank you so much, the new version fixes the problem I had! Really grateful! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Plugin doesn’t delete files from server’ is closed to new replies. * ![](https://ps.w.org/media-library-plus/assets/icon-128x128.jpg?rev=1814048) * [Media Library Folders](https://wordpress.org/plugins/media-library-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/media-library-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/media-library-plus/) * [Active Topics](https://wordpress.org/support/plugin/media-library-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/media-library-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/media-library-plus/reviews/) ## Tags * [delete](https://wordpress.org/support/topic-tag/delete/) * [files](https://wordpress.org/support/topic-tag/files/) * [server](https://wordpress.org/support/topic-tag/server/) * 7 replies * 3 participants * Last reply from: [butterysam777](https://wordpress.org/support/users/butterysam777/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-delete-files-from-server/#post-12322135) * Status: not resolved