Title: Plugin doesn&#8217;t install
Last modified: June 24, 2021

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# Plugin doesn’t install

 *  Resolved [FeliceAntonio](https://wordpress.org/support/users/antonio_09/)
 * (@antonio_09)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-install-3/)
 * Hello.
    I tried several times to install the plugin, on the dashboard first, 
   then uploading the zip file from the admin area, and unzip the file by FTP. But
   returns me this problem:
 *     ```
       [24-Jun-2021 09:29:36 UTC] PHP Fatal error:  Uncaught Zend_Db_Statement_Exception: WP DB Error: [1146] Table 'database.wp__tltb_matomo_option' doesn't exist SQL: SELECT option_value, option_name FROMdatabase_matomo_option WHERE autoload = 1 in /home/example/public_html/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php:407
       Stack trace:
       #0 /home/example/public_html/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php(419): Piwik\Db\Adapter\WordPress->after_execute_query(Object(wpdb), 'SELECT option_v...')
       #1 /home/example/public_html/wp-content/plugins/matomo/app/core/Db.php(297): Piwik\Db\Adapter\WordPress->fetchAll('SELECT option_v...', Array)
       #2 /home/example/public_html/wp-content/plugins/matomo/app/core/Option.php(288): Piwik\Db::fetchAll('SELECT option_v...')
       #3 /home/example/public_html/wp-content/plugins/matomo/app/core/Option.php(178): Piwik\Option->autoload()
       #4 /home/example/public_html/wp-content/plugins/matomo/app/core/Option.php(48): Piwik\Option->getValue('TestingIfDataba...')
       #5 /home/example/pu in /home/example/public_html/wp-content/plugins/matomo/classes/WpMatomo/Db/WordPress.php on line 407
       ```
   
 * Is there a way to solve it?
    At this moment I had to delete the plugin. Thanks.
    -  This topic was modified 4 years, 11 months ago by [FeliceAntonio](https://wordpress.org/support/users/antonio_09/).
    -  This topic was modified 4 years, 11 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: formatting

Viewing 1 replies (of 1 total)

 *  Thread Starter [FeliceAntonio](https://wordpress.org/support/users/antonio_09/)
 * (@antonio_09)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-install-3/#post-14593618)
 * Well, not all bad comes to hurt!
    I installed in a separate folder Matomo on-
   premise with its database. Perhaps, is better this way. Great software, I have
   to learn to use it a proper way, but I’m glad -:) Regards!

Viewing 1 replies (of 1 total)

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 * 1 reply
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 * Last reply from: [FeliceAntonio](https://wordpress.org/support/users/antonio_09/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-install-3/#post-14593618)
 * Status: resolved