Title: Plugin doesn’t see the pixel
Last modified: June 30, 2020

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# Plugin doesn’t see the pixel

 *  Resolved [elenabenetti](https://wordpress.org/support/users/elenabenetti/)
 * (@elenabenetti)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/)
 * Hi, I’ve just intalled the plugin and created the facbook pixel, but every time
   I try to connect the account, the plugin says there is no pixel… does it need
   some hours/days to see the pixel?
    How can I manage it? Thanks! elena
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-see-the-pixel%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [elenabenetti](https://wordpress.org/support/users/elenabenetti/)
 * (@elenabenetti)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/#post-13054069)
 * Sorry, I solved
 *  Plugin Author [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * (@antoscarface)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/#post-13135526)
 * Hi,
 * thanks for confirming that you solved the issue! I’m glad for that! 🙂
 * Could you please share your solution? There are a few users that periodically
   asks about this issue without finding a solution, in this way you may help other
   users with the same issue! 🙂
 * Thank you so much!
 *  Thread Starter [elenabenetti](https://wordpress.org/support/users/elenabenetti/)
 * (@elenabenetti)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/#post-13136195)
 * I was trying to create the pixel in the wrong way (on the page instead of on 
   the account), but when I didi it in the right way, it went all right without 
   any other problem.
    thank. you very much, I hope it will help others in the future.
   E.
 *  Plugin Author [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * (@antoscarface)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/#post-13422892)
 * Thank you! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin doesn’t see the pixel’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/pixel-caffeine_e2ce0c.svg)
 * [Pixel Caffeine](https://wordpress.org/plugins/pixel-caffeine/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/pixel-caffeine/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/pixel-caffeine/)
 * [Active Topics](https://wordpress.org/support/plugin/pixel-caffeine/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/pixel-caffeine/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/pixel-caffeine/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Antonino Scarfì](https://wordpress.org/support/users/antoscarface/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-see-the-pixel/#post-13422892)
 * Status: resolved