Title: Plugin doesnt show elements being tested
Last modified: October 14, 2023

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# Plugin doesnt show elements being tested

 *  [markg91](https://wordpress.org/support/users/markg91/)
 * (@markg91)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-elements-being-tested/)
 * Hello,
 * We’ve created 2 variants of our control page to test our different hero images
   for our homepage. When we’re trying to see how he test looks like in incognito,
   the images doesn’t show at all.
 * Need your help with this. We also have a paid subscription.
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-show-elements-being-tested%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [David Aguilera](https://wordpress.org/support/users/davilera/)
 * (@davilera)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-elements-being-tested/#post-17123752)
 * Hi, [@markg91](https://wordpress.org/support/users/markg91/). Could you please
   send us an email at support at nelio software dot com? We need a few more details
   about your setup and we might even need to look at your site to know what’s amiss.
 * For what it’s worth, at the moment I can only think of a few possible reasons:
   you need to purge your cache/CDN after starting a test and/or the page builder
   you’re using is not compatible with our plugin and might require some tweaking.
 * Anyway, looking forward to hearing from you.
 *  Thread Starter [markg91](https://wordpress.org/support/users/markg91/)
 * (@markg91)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-elements-being-tested/#post-17123801)
 * Hello [@davilera](https://wordpress.org/support/users/davilera/) ,
 * Thanks for the prompt response.
 * We’ve purged the cache thru CloudFlare after running the test and we’re also 
   using Elementor as our Page Builder.
 * I’ll send you an email in your provided address and hoping we can get this resolved
   soon.
 * Thank you so much!
 *  Plugin Author [David Aguilera](https://wordpress.org/support/users/davilera/)
 * (@davilera)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-elements-being-tested/#post-17123961)
 * Okay, thanks for trying. Looking forward to receiving your email!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin doesnt show elements being tested’ is closed to new replies.

 * ![](https://ps.w.org/nelio-ab-testing/assets/icon-256x256.png?rev=2514600)
 * [Nelio A/B Testing – AB Tests and Heatmaps for Better Conversion Optimization](https://wordpress.org/plugins/nelio-ab-testing/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nelio-ab-testing/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nelio-ab-testing/)
 * [Active Topics](https://wordpress.org/support/plugin/nelio-ab-testing/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nelio-ab-testing/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nelio-ab-testing/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [David Aguilera](https://wordpress.org/support/users/davilera/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-show-elements-being-tested/#post-17123961)
 * Status: not resolved