Title: Plugin doesn’t track visits Last modified: July 29, 2023 --- # Plugin doesn’t track visits * Resolved [Thomas Frenken](https://wordpress.org/support/users/thomasfrenken/) * (@thomasfrenken) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/) * I like your plugin and already use it without any problem on my main website [electrozombies.com](https://electrozombies.com/). * In my new project [madcapmovies.com](https://madcapmovies.com), it seems that the plugin doesn’t track any visits. Since my launch last week Popular Posts shows “0 views”. But we already got a few hundered views. I have no clue what’s going on and I hope you can help me out. BTW: The movie posts are in a CPT. * **Here is the debug log:** * ```wp-block-code Plugin Configuration Performance Nag: Inactive Log Limit: No Log Views From: Everyone Data Caching: Yes, 1 day Data Sampling: No External object cache: No WPP_CACHE_VIEWS: NoSystem Info PHP version: 8.2.3 PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, json, random, Reflection, SPL, session, standard, sodium, cgi-fcgi, raphf, iconv, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dba, dom, mbstring, fileinfo, ftp, gd, gettext, gmp, http, imagick, imap, intl, ldap, exif, mysqli, OAuth, odbc, pdo_dblib, PDO_Firebird, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, shmop, SimpleXML, soap, SourceGuardian, sqlite3, sysvsem, sysvshm, tidy, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache Database version: 10.6.12-MariaDB-0ubuntu0.22.04.1-log InnoDB availability: DEFAULT WordPress version: 6.2.2 Multisite: No Active plugins: Admin Columns 4.6.1, Akismet Anti-Spam: Spam Protection 5.2, BackUpWordPress 3.13, Classic Editor 1.6.3, Code Snippets 3.4.2, Complianz | GDPR/CCPA Cookie Consent 6.5.2, Custom Login Page Customizer 2.2.3, Elementor 3.14.1, Elementor Pro 3.14.1, Enable Media Replace 4.1.2, EWWW Image Optimizer 7.2.0, JetBlocks For Elementor 1.3.6, JetEngine 3.2.2, JetReviews For Elementor 2.3.1, JetSmartFilters 3.1.2, JetTabs For Elementor 2.1.22, Nextend Social Login 3.1.9, NinjaFirewall (WP Edition) 4.5.8, Rank Math SEO 1.0.119.1, WordPress Popular Posts 6.2.1, wp-Typography 5.9.1, WP All Export 1.3.9, WP Dashboard Notes 1.0.10, WP Statistics 14.1.4 Theme: Madcap Movies (2.0.0) by Elementor Team ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-track-visits%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16932002) * Hi [@thomasfrenken](https://wordpress.org/support/users/thomasfrenken/), * I just checked your site and visited one of the movie pages and the plugin seems to be tracking visits just fine. Or at least I tracked my visit without issues. * [[ * Where exactly are you seeing this “0 views” thing? * Thread Starter [Thomas Frenken](https://wordpress.org/support/users/thomasfrenken/) * (@thomasfrenken) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16934180) * In the popular posts overview. See screenshot: * [https://postimg.cc/p5DQs46M](https://postimg.cc/p5DQs46M) - This reply was modified 2 years, 10 months ago by [Thomas Frenken](https://wordpress.org/support/users/thomasfrenken/). * [bjpbkk](https://wordpress.org/support/users/bjpbkk/) * (@bjpbkk) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16934277) * same probleme for me * Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/) * (@hcabrera) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16935230) * Ah, by default the Stats screen will only show posts. You need to include your“ movie” CPT to the list of post types for them to show up: 1. Click on the Cog icon at the top right. 2. Type in your movie CPT in there. If you’re listing more than one post type, make sure they’re comma separated (eg. post, page, movie, etc) 3. Click on Apply to save changes. 4. Profit! * [[ * [@bjpbkk](https://wordpress.org/support/users/bjpbkk/) if you’re having the exact same issue then this solution applies to you as well, otherwise please [open a new topic](https://wordpress.org/support/plugin/wordpress-popular-posts/#new-topic-0), describe the problem in detail there and also share your site’s URL so I can have a look. * Thread Starter [Thomas Frenken](https://wordpress.org/support/users/thomasfrenken/) * (@thomasfrenken) * [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16935415) * That’s it. I clicked the cog icon and saw this dialog, but didn’t realize that I can change it here. So the data is tracked and everything is fine. I simply didn’t see it in the statistics. Thank you very much for your great and fast help. * Kind regards, Thomas Frenken Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Plugin doesn’t track visits’ is closed to new replies. * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659) * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-popular-posts/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordpress-popular-posts/) * [Active Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-popular-posts/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordpress-popular-posts/reviews/) ## Tags * [cpt](https://wordpress.org/support/topic-tag/cpt/) * [tracking](https://wordpress.org/support/topic-tag/tracking/) * 5 replies * 3 participants * Last reply from: [Thomas Frenken](https://wordpress.org/support/users/thomasfrenken/) * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-track-visits/#post-16935415) * Status: resolved