Title: Plugin doesn't update
Last modified: September 3, 2016

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# Plugin doesn't update

 *  [olivoshaw](https://wordpress.org/support/users/olivoshaw/)
 * (@olivoshaw)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-update-2/)
 * I’ve been using the paid version since last May. Starting in November, I had 
   to update the plugin manually as it was throwing errors from the WordPress interface
   saying the download was unauthorized. It was a frustrating workaround, but I 
   would do it to avoid security issues whenever an update was available. Starting
   in February, even updating the plugin manually wasn’t working and support was
   unresponsive. Do not pay for the pro version of this plugin — not worth it and
   support is unhelpful. I have asked them multiple times if they’re working on 
   a fix, and I’ve never received a response. I wouldn’t even use the free version.
   I’ll be switching to another media gallery soon.

Viewing 1 replies (of 1 total)

 *  [lidstone](https://wordpress.org/support/users/lidstone/)
 * (@lidstone)
 * [10 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-update-2/#post-8067227)
 * I too have been using this plugin and it’s been working fine until I moved my
   site to a new server IP address. Now the license won’t validate on that server
   and ALL MY IMAGES ARE DISABLED! I am extremely unhappy.
 * Also, I submitted a support request on an issue prior to this that was NEVER 
   ANSWERED DESPITE MULTIPLE REQUEST TO THEM.
 * So I completely agree with olivoshaw’s comments.
 * Did I tell you have unhappy I was? I think I did. 🙁

Viewing 1 replies (of 1 total)

The topic ‘Plugin doesn't update’ is closed to new replies.

 * ![](https://ps.w.org/easy-media-gallery/assets/icon-256x256.png?rev=1119960)
 * [Gallery – Photo Albums Plugin](https://wordpress.org/plugins/easy-media-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-media-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/easy-media-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-media-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-media-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-media-gallery/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [lidstone](https://wordpress.org/support/users/lidstone/)
 * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-update-2/#post-8067227)