Title: Plugin Doesn't Work
Last modified: August 30, 2016

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# Plugin Doesn't Work

 *  Resolved [petermjames](https://wordpress.org/support/users/petermjames/)
 * (@petermjames)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/)
 * This plugin does not work with WP 4.3.1 on a new site. It is not sending the 
   forms through to CTCT. Current installations do seem to be still working though.
   I see on Github others have experienced this.
 * [https://wordpress.org/plugins/contact-form-7-newsletter/](https://wordpress.org/plugins/contact-form-7-newsletter/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [wonderwoob](https://wordpress.org/support/users/wonderwoob/)
 * (@wonderwoob)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669510)
 * I’m having the exact same issue. WP 4.3.1
 *  [dacrosby](https://wordpress.org/support/users/dacrosby/)
 * (@dacrosby)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669516)
 * I had this issue and spent some time back-tracking the issues I was experiencing.
   For me, there was two –
 * **The first problem** I found was with the Tag Generator. It generates the shortcode
   as such:
 *     ```
       [ctct ctct-1234 type:single 'List Name::#1212121212' subscribe_type_radio:single]
       ```
   
 * It needs to be reordered as such:
 *     ```
       [ctct ctct-1234 type:single subscribe_type_radio:single 'List Name::#1212121212']
       ```
   
 * Why does this make a difference? It shouldn’t. Best I can tell is the regex in`
   contact-form-7/includes/shortcodes.php` function `shortcode_parse_atts` breaks
   with the enclosing quotes and ::# format.
 * **The second problem** I encountered is that this plugin requires the `ctct-`
   name prefix.
 *     ```
       [ctct ctct-1234 ...] // works
       [ctct ctct-my_custom_field ...] // works
       [ctct my_custom_field ...] // doesn't work
       ```
   
 * This check is found in `contact-form-7-newsletter/cf7-constantcontact.php`, function`
   get_submitted_lists`
 * **Another thing that bugged me** is that you can only have one ctct shortcode
   per form. I wanted a newsletter signup that had an option to also sign up for
   a secondary mailer. One hidden field and one checkbox – this plugin only checks
   the first ctct shortcode and ignores the rest. You can add multiple checkboxes
   or select options, but I wanted to force one and make one optional.
 * So time for a minor plugin modification. In `contact-form-7-newsletter/cf7-constantcontact.
   php`, function `get_submitted_lists` make the following modification:
 *     ```
       if( false !== strpos( $key, 'ctct-' ) ) {
       	//$lists = $data;
       	//break;
       	$lists = array_merge($lists, $data);
       }
       ```
   
 * Perfect, now it loads up all of my lists! New and existing users.
 *  [dacrosby](https://wordpress.org/support/users/dacrosby/)
 * (@dacrosby)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669518)
 * As an addendum to my last; best to add a quick error check in when merging the
   arrays.
 *     ```
       if( false !== strpos( $key, 'ctct-' ) ) {
       	//$lists = $data;
       	//break;
       	if (is_array($data) && !empty($data))
       		$lists = array_merge($lists, $data);
       }
       ```
   
 *  [wonderwoob](https://wordpress.org/support/users/wonderwoob/)
 * (@wonderwoob)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669530)
 * dacrosby,
 * I tried reordering my shortcode after generating and inserting it into the form
   as you suggested but entries are not being sent to Constant Contact:
 *     ```
       [ctct ctct-1234 type:single 'List Name::#1212121212' subscribe_type_radio:single]
       ```
   
 * to
 *     ```
       [ctct ctct-1234 type:single subscribe_type_radio:single 'List Name::#1212121212' ]
       ```
   
 * Additionally, on the Mail tab within a Contact Form 7 form, I tried changing 
   references to **[ctct-123]** to **[ctct ctct-123]** but it is still not interpolated
   so the sent email will have **[ctct-123]** or **[ctct ctct-123]** included in
   the email.
 * Any other ideas?
 *  [wonderwoob](https://wordpress.org/support/users/wonderwoob/)
 * (@wonderwoob)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669531)
 * Quick update: I added the code change as dacrosby suggested to **wp-content/plugins/
   contact-form-7-newsletter/cf7-constantcontact.php**
 *     ```
       if( false !== strpos( $key, 'ctct-' ) ) {
       	//$lists = $data;
       	//break;
       	if (is_array($data) && !empty($data))
       		$lists = array_merge($lists, $data);
       }
       ```
   
 * And now, any shortcodes entered into the subject, body, etc. ie [ctct-123] are
   changed to the numeric ID of the Constant Contact list within the sent email,
   however, entries are still not being delivered to Constant Contact.
 *  Plugin Author [Zack Katz](https://wordpress.org/support/users/katzwebdesign/)
 * (@katzwebdesign)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669577)
 * [@dacrosby](https://wordpress.org/support/users/dacrosby/) You’re absolutely 
   right – CF7 changed the order of the shortcode. Very frustrating! I’ve fixed 
   this issue, and included the lists merge code. Thank you for your help.
 *  Thread Starter [petermjames](https://wordpress.org/support/users/petermjames/)
 * (@petermjames)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669580)
 * Hi Zack
 * Thanks for the fix.
 * Are you getting sufficient support from Constant Contact? If you need help I 
   have a number of senior contacts there.
 * Kind regards…Peter
 *  [madebytim](https://wordpress.org/support/users/madebytim/)
 * (@madebytim)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669581)
 * I’m using the latest version of cf7 and wp but it doesnt seem to send the entries
   to constant contact still, I installed the latest cf7newsletter but with no luck.
   Reading this thread it appears to be fixed but is this a fix I have to apply 
   manually? If so what do I need to do to get it working?
 * Thanks a lot!
    Tim
 *  [vsands](https://wordpress.org/support/users/vsands/)
 * (@vsands)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669588)
 * [@dacrosby](https://wordpress.org/support/users/dacrosby/), thank you so very
   much. I spent an entire day trying to suss this out! I reordered the tags and
   added
 *     ```
       if( false !== strpos( $key, 'ctct-' ) ) {
       	//$lists = $data;
       	//break;
       	if (is_array($data) && !empty($data))
       		$lists = array_merge($lists, $data);
       }
       ```
   
 * as you suggested, and all is well now. Thanks again.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Plugin Doesn't Work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/contact-form-7-newsletter_8ca6b6.
   svg)
 * [Contact Form 7 Newsletter](https://wordpress.org/plugins/contact-form-7-newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-newsletter/#faq)
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 * 9 replies
 * 6 participants
 * Last reply from: [vsands](https://wordpress.org/support/users/vsands/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-100/#post-6669588)
 * Status: resolved