Title: Plugin doesn’t work
Last modified: May 28, 2017

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# Plugin doesn’t work

 *  [xlord](https://wordpress.org/support/users/xlord/)
 * (@xlord)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/)
 * Hello,
 * after some update, plugin doesn’t work.
    Can you help me, please? I used it 1
   year without problems…
 * [My site is here.](https://xpravo.eu/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Arevico](https://wordpress.org/support/users/arevico/)
 * (@arevico)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/#post-9080710)
 * Hi,
 * thank you for opening a support topic. Have you installed any other social plugins?
   Which performance mode are you using? Make sure it’s either synchronous or asynchronous.
   If you are using minification, make sure to disable it or exclude jQueyr.
 * Kind regards,
    Friso
 *  [dorel.puchianu](https://wordpress.org/support/users/dorelpuchianu/)
 * (@dorelpuchianu)
 * [9 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/#post-9173903)
 * Hello,
 * I have same problem. But I updated my WordPress and my theme. And now the plugin
   doesn’t work. It worked perfectly until the updates. I tested all performance
   settings. Any ideea ?
 * My site is [Here](https://www.testatinromania.ro)
 * Thank you
    -  This reply was modified 9 years ago by [dorel.puchianu](https://wordpress.org/support/users/dorelpuchianu/).
 *  [dorel.puchianu](https://wordpress.org/support/users/dorelpuchianu/)
 * (@dorelpuchianu)
 * [9 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/#post-9173929)
 * Well, I deactivate and activated the plugin many times with different settings
   and it’s working but not on my tablet. Anyways the traffic on tablets are low.
 *  Plugin Author [Arevico](https://wordpress.org/support/users/arevico/)
 * (@arevico)
 * [9 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/#post-9174009)
 * Hi,
 * Thank you for opening a support topic. Which performance mode is active ? Make
   sure that you cleared the cache.
 * See [this guide ](https://arevico.com/test-if-page-promoter-lightbox-is-working/)
   on how to check if it is working.
 * If the issue still persists please let me know.
 * Kind regards,
    Friso

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin doesn’t work’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/facebook-page-promoter-lightbox_4282c1.
   svg)
 * [FB Page Promoter Lightbox](https://wordpress.org/plugins/facebook-page-promoter-lightbox/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-page-promoter-lightbox/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-page-promoter-lightbox/reviews/)

## Tags

 * [update](https://wordpress.org/support/topic-tag/update/)

 * 4 replies
 * 3 participants
 * Last reply from: [Arevico](https://wordpress.org/support/users/arevico/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-166/#post-9174009)
 * Status: not resolved