Title: plugin doesnt work
Last modified: October 25, 2017

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# plugin doesnt work

 *  [luggie](https://wordpress.org/support/users/luggie/)
 * (@luggie)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/)
 * Hi there!
    Just installed this plugin. I’m trying to get a label with telephone
   number like here [http://www.etventure.de/leistungen/](http://www.etventure.de/leistungen/).
   However whatever I try, nothing appears. In appearance/widgets I created two 
   html widgets with the number I’m trying to stick, “fixed” checked. When going
   to customize/widgets I can’t choose sidebar 1 or 2 (right/left) where I want 
   to post the widget label. “Your theme has 5 other widget areas, but this particular
   page doesn’t display them.” Any help on this one? Could it be that Q2W3 isn’t
   yet compatible with wp v4.8.2 or graphene theme 2.0.4? Greez luggie
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-185%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Max Bond](https://wordpress.org/support/users/max-bond/)
 * (@max-bond)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/#post-9619509)
 * Hi!
 * Check your site for javascript errors. This is the first reason why the plugin
   is not working
 *  Thread Starter [luggie](https://wordpress.org/support/users/luggie/)
 * (@luggie)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/#post-9619541)
 * My mistake was understanding what columns are 😀
    What I wanted to achieve was
   to get a sticky label on the right or left side of the page on the background(
   blue space in my case on abiria.ch). Is this possible somehow?
 *  Plugin Contributor [Max Bond](https://wordpress.org/support/users/max-bond/)
 * (@max-bond)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/#post-9619599)
 * It’s possible. You can stick custom html elements. Get element id and paste it
   in CUSTOM HTML IDs list in plugin settings page.
    But, html and css coding is
   on your side! )
 *  [ginmi](https://wordpress.org/support/users/ginmi/)
 * (@ginmi)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/#post-9797935)
 * [@max-bond](https://wordpress.org/support/users/max-bond/) will you releasing
   an update any time soon to support the latest version of WordPress? Thanks in
   advance

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘plugin doesnt work’ is closed to new replies.

 * ![](https://ps.w.org/q2w3-fixed-widget/assets/icon-256x256.png?rev=2384479)
 * [Fixed Widget and Sticky Elements for WordPress](https://wordpress.org/plugins/q2w3-fixed-widget/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/q2w3-fixed-widget/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/q2w3-fixed-widget/)
 * [Active Topics](https://wordpress.org/support/plugin/q2w3-fixed-widget/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/q2w3-fixed-widget/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/q2w3-fixed-widget/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [ginmi](https://wordpress.org/support/users/ginmi/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-185/#post-9797935)
 * Status: not resolved