Title: plugin doesn’t work
Last modified: February 5, 2018

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# plugin doesn’t work

 *  Resolved [ninabobo](https://wordpress.org/support/users/ninabobo/)
 * (@ninabobo)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-194/)
 * Hello,
 * I bought the plugin, but nothing work, in horizontal or vertical style… take 
   a look here : [http://08.thinknetwork.fr/la-societe/](http://08.thinknetwork.fr/la-societe/)
   
   I can’t put icons, the year is not at the good place, some colors that are not
   in my settings appears… (the blue for exemple). I don’t understand anything. 
   Can you help me quickly ? It’s a little urgent.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-194%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [kiranpreet](https://wordpress.org/support/users/kiranpreet/)
 * (@kiranpreet)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-194/#post-9941828)
 * Hello [@ninabobo](https://wordpress.org/support/users/ninabobo/),
 * Thanks for purchasing our plugin.
    I’ve checked the link you’ve shared. You are
   facing this issue because your **active theme is disabling our plugin styles**.
   To fix this issue, Please add below mentioned CSS in **custom CSS** setting of
   our plugin.
 *     ```
       .icon-placeholder {
           display:inline!important;
   
       }
       .icon-placeholder i{
       vertical-align:baseline!important;
       	margin-top :8px!important;
       }
   
       .cool-timeline-horizontal .timeline-wrapper span.icon-placeholder{
       	top: 48px !important;
       }
   
       .icon-placeholder {
           background: transparent;
       }
   
       .timeline-icon.icon-larger.iconbg-turqoise.icon-color-white.design-4-icon {
           background-color: black !important;
       }
       ```
   
 * Feel free to contact us if you need any further assistance.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘plugin doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/cool-timeline/assets/icon-256x256.gif?rev=3365763)
 * [Cool Timeline (Horizontal & Vertical Timeline)](https://wordpress.org/plugins/cool-timeline/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cool-timeline/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cool-timeline/)
 * [Active Topics](https://wordpress.org/support/plugin/cool-timeline/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cool-timeline/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cool-timeline/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [kiranpreet](https://wordpress.org/support/users/kiranpreet/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-194/#post-9941828)
 * Status: resolved