Title: Plugin doesn’t work
Last modified: January 30, 2019

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# Plugin doesn’t work

 *  Resolved [denusca](https://wordpress.org/support/users/denusca/)
 * (@denusca)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-231/)
 * Hello!
 * This morning I upgraded the plugin and now I can’t see my admin page. I tried
   to downgrade but it still doesn’t work.
 * How can I solve it?
 * Thank you very much for your help.
    Best regards, Yolanda
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-231%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-231/#post-11150319)
 * Hi [@denusca](https://wordpress.org/support/users/denusca/)
 * Do you mean you can’t reach /wp-admin when Smart Slider 3 is activated on the
   page? You could try making your site write out the error/create an error log 
   file like this: [https://smartslider3.helpscoutdocs.com/article/257-messed-up-or-blank-page-in-back-end#frontend](https://smartslider3.helpscoutdocs.com/article/257-messed-up-or-blank-page-in-back-end#frontend)
   
   Which could give help figuring out what’s going on.
 * If you’re not sure where to put the codes, please open a support ticket: [https://smartslider3.com/contact-us/support/?topic=Error&platform=WordPress&version=Free](https://smartslider3.com/contact-us/support/?topic=Error&platform=WordPress&version=Free)

Viewing 1 replies (of 1 total)

The topic ‘Plugin doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/smart-slider-3/assets/icon.svg?rev=2307688)
 * [Smart Slider 3](https://wordpress.org/plugins/smart-slider-3/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-slider-3/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-slider-3/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-slider-3/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-slider-3/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-slider-3/reviews/)

## Tags

 * [admin page](https://wordpress.org/support/topic-tag/admin-page/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)
 * [white page](https://wordpress.org/support/topic-tag/white-page/)

 * 1 reply
 * 2 participants
 * Last reply from: [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-231/#post-11150319)
 * Status: resolved