Title: Plugin doesn’t work Last modified: March 10, 2019 --- # Plugin doesn’t work * [qlgh](https://wordpress.org/support/users/qlgh/) * (@qlgh) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-233/) * Hi, * I would like to set up a video background (using WPBakery Page Builder) but somehow neither a video setting or an image setting works (both on a PC or iPhone). I would highly appreciate help with this! * I try to set this in the first row of the homepage, but the background is blank all the time. * Thanks! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-233%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * Thread Starter [qlgh](https://wordpress.org/support/users/qlgh/) * (@qlgh) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-233/#post-11300126) * UPDATE * AWB works if you add AWB as an element/block, it doesn’t work if you set it through row settings. * Only issue left – video doesn’t work in mobile. * [anikitin35](https://wordpress.org/support/users/anikitin35/) * (@anikitin35) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-233/#post-11310692) * Please try an error in Chrome. * Uncaught TypeError: Cannot read property ‘style’ of undefined at jarallax.js: 530 at Array.forEach () at u.value (jarallax.js:529) at u.value (jarallax. js:996) at HTMLDivElement. (awb.min.js?ver=1.5.8:5) at Function.each( jquery.js?ver=1.12.4:2) at a.fn.init.each (jquery.js?ver=1.12.4:2) at awb.min. js?ver=1.5.8:5 at Array.forEach () at HTMLDocument. (awb. min.js?ver=1.5.8:5) * Plugin Author [nK](https://wordpress.org/support/users/nko/) * (@nko) * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-233/#post-11352325) * Hi [@qlgh](https://wordpress.org/support/users/qlgh/). * Will be good if I can look at your site with AWB example (for now it is Coming Soon page). On the local test server background works fine. * Regards, nK. Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘Plugin doesn’t work’ is closed to new replies. * ![](https://ps.w.org/advanced-backgrounds/assets/icon-256x256.png?rev=2386996) * [Advanced WordPress Backgrounds](https://wordpress.org/plugins/advanced-backgrounds/) * [Support Threads](https://wordpress.org/support/plugin/advanced-backgrounds/) * [Active Topics](https://wordpress.org/support/plugin/advanced-backgrounds/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/advanced-backgrounds/unresolved/) * [Reviews](https://wordpress.org/support/plugin/advanced-backgrounds/reviews/) * 3 replies * 3 participants * Last reply from: [nK](https://wordpress.org/support/users/nko/) * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-233/#post-11352325) * Status: not resolved