Title: Plugin doesn’t work
Last modified: June 23, 2019
---
# Plugin doesn’t work
* Resolved [hipoglucido](https://wordpress.org/support/users/hipoglucido/)
* (@hipoglucido)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/)
* Hello again,
* I’ve tried everything but I can not get the plugin to work on my site since the
last two updates.
* It is not shown in any of the following pages. Could you help me?
* Greetings,
Thank you,
* [https://www.mooquer.com/](https://www.mooquer.com/) (in the footer)
[https://www.mooquer.com/club/](https://www.mooquer.com/club/)(
grid)
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-242%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 12 replies - 1 through 12 (of 12 total)
* Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
* (@quadlayers)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11666917)
* Hello
* Can you create a test page with the gallery and any other conntent?
* [i2gun](https://wordpress.org/support/users/i2gun/)
* (@i2gun)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11669618)
* Same problem with my website after updating WP Instagram Gallery plugin. WordPress
version is 5.2.2.
* Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
* (@quadlayers)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11673200)
* hello [@i2gun](https://wordpress.org/support/users/i2gun/)
* please create a test page and share screenshots with the issue
* [i2gun](https://wordpress.org/support/users/i2gun/)
* (@i2gun)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11674125)
* Here is a screenshot:
[https://pasteboard.co/IlcckRO.gif](https://pasteboard.co/IlcckRO.gif)
As you can see, I did a shortcode and clicked a preview. Content doesn’t
show, as well as the code is there, on page.
* Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
* (@quadlayers)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11676896)
* [@i2gun](https://wordpress.org/support/users/i2gun/) can you share that page
URL?
* [i2gun](https://wordpress.org/support/users/i2gun/)
* (@i2gun)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11676987)
* Pffff, my bad! I didn’t clean a cache. Thanks for responds!
* [i2gun](https://wordpress.org/support/users/i2gun/)
* (@i2gun)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11676996)
* Another issue is when I change the size of images in settings of a gallery, it
doesn’t affect the size of images on the page.
* Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
* (@quadlayers)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11677028)
* correct, to change the size you have to change the column or slides number
* Thread Starter [hipoglucido](https://wordpress.org/support/users/hipoglucido/)
* (@hipoglucido)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11685041)
* The problem persists, I have tried to update the PHP version, create a new page,
a new gallery, generate the token again and delete the cache.
* Attached screenshots and link:
* New Page: [https://www.mooquer.com/envios-y-devoluciones/](https://www.mooquer.com/envios-y-devoluciones/)
Screenshot plugin doesn’t work: [https://ibb.co/Vv6QryY](https://ibb.co/Vv6QryY)
* Thanks for your support,
* Thread Starter [hipoglucido](https://wordpress.org/support/users/hipoglucido/)
* (@hipoglucido)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11685165)
* It’s really strange because I tried the plugin and my instagram account in another
website and it works perfectly.
* Thanks and sorry for my insistence but I love your plugin
- This reply was modified 6 years, 11 months ago by [hipoglucido](https://wordpress.org/support/users/hipoglucido/).
- This reply was modified 6 years, 11 months ago by [hipoglucido](https://wordpress.org/support/users/hipoglucido/).
- This reply was modified 6 years, 11 months ago by [hipoglucido](https://wordpress.org/support/users/hipoglucido/).
* Thread Starter [hipoglucido](https://wordpress.org/support/users/hipoglucido/)
* (@hipoglucido)
* [6 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11702281)
* Is it possible to delete the plugin cache in some way? I have tried to uninstall
the plugin and reinstall it but the data is not deleted. Not even, by checking
the box that appears in settings.
* Greetings,
Thank you,
* Plugin Author [quadlayers](https://wordpress.org/support/users/quadlayers/)
* (@quadlayers)
* [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11731012)
* hello [@hipoglucido](https://wordpress.org/support/users/hipoglucido/)
* feeds cache data are deleted every 2hs
* the website cache depends on your browser, wordpress configuration, hosting and
ISP
Viewing 12 replies - 1 through 12 (of 12 total)
The topic ‘Plugin doesn’t work’ is closed to new replies.
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* 12 replies
* 3 participants
* Last reply from: [quadlayers](https://wordpress.org/support/users/quadlayers/)
* Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-242/#post-11731012)
* Status: resolved