Title: Plugin Doesn’t WORK Last modified: August 28, 2019 --- # Plugin Doesn’t WORK * Resolved [patrickhess](https://wordpress.org/support/users/patrickhess/) * (@patrickhess) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-246/) * Have tried two methods to make it work on the same page. This page just below the header slideshow has a grey bar where I put the PHP shortcode method. I also put the SHORTCODE only above the first FAQ under Lodging (see page source) and then also put the script in the head tag. None of them make it work or show up. Yet when I’m on the plugin help page it asked me to log in to my FB account ( which I was already logged in) and then it worked within the WordPress admin area. * I’ve removed and reconnected our facebook page. I’ve tried to put the java in the head. * What else is wrong? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-246%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/) * (@ingasupranovich) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-246/#post-11876516) * Hi, [@patrickhess](https://wordpress.org/support/users/patrickhess/) It looks that you have used someone else’s script. You Facebook page is Wilderness Club Resort with id 176969249013945. * If you check the source code of your website, the link is The number at the end of the link should be equal to your FB page ID. * Also, make sure that the domain is in the whitelist Please, paste the correct link, only one time and this will be working * Thread Starter [patrickhess](https://wordpress.org/support/users/patrickhess/) * (@patrickhess) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-246/#post-11876588) * changed the long number in the script in the head tag which is the only instance in the entire page/site. Still doesn’t work. Was whitelisted already * [https://wildernessclubmontana.com/](https://wildernessclubmontana.com/) - This reply was modified 6 years, 9 months ago by [patrickhess](https://wordpress.org/support/users/patrickhess/). * Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/) * (@ingasupranovich) * [6 years, 9 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-246/#post-11878946) * Hi, [@patrickhess](https://wordpress.org/support/users/patrickhess/) Recorded video for you [https://www.loom.com/share/904f40f6e9a94b7489b778003f29f3a3](https://www.loom.com/share/904f40f6e9a94b7489b778003f29f3a3) The link pasted incorrectly, it has as part of the URL website address. * Please try the following: 1. Remove the existing link 2. 1. Go to Appearance- > Theme (or Theme Editor) 2. Find on the right panel Theme Header (header.php) 3. Paste script as the first line under the tag