Title: Plugin doesn’t work
Last modified: June 1, 2023

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# Plugin doesn’t work

 *  Resolved [pdmanaus](https://wordpress.org/support/users/pdmanaus/)
 * (@pdmanaus)
 * [2 years, 12 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-355/)
 * I installed and activated the plugin and left the grid lower function enabled.
   It happens that when I type cont+shift+g the grid does not disappear, even putting
   the grid button on off the grid continues. It’s not the first time I’ve tried
   to use this plugin without success. It seems to me that le is not compatible 
   with the elements. Or unicus other plugings activated are Elementor and Elemento
   Pro
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-355%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Md. Anower Hossain](https://wordpress.org/support/users/anowerhossain16/)
 * (@anowerhossain16)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-355/#post-16791923)
 * Hi [@pdmanaus](https://wordpress.org/support/users/pdmanaus/),
 * HappyAddons is designed to work seamlessly with popular page builders like Elementor
   and Elementor Pro, and we strive to ensure compatibility with various plugins.
   However, in some cases, conflicts or compatibility issues may arise due to the
   unique combination of plugins and website configurations.
 * To troubleshoot this issue, we recommend the following steps:
    1. **Clear Cache:** Clear your browser cache and refresh the page to ensure that
       you are viewing the latest changes and that any temporary conflicts are resolved.
    2. **Disable Other Plugins:** Temporarily deactivate other plugins, especially 
       those related to grids or styling, to check if there is any conflict that might
       be causing the grid to persist.
    3. **Update Plugins:** Make sure you have the latest versions of HappyAddons, Elementor,
       and Elementor Pro installed. Outdated versions can sometimes lead to unexpected
       behavior or compatibility issues.
    4. **Reach Out to Support:** If the issue persists, we encourage you to reach out
       to the HappyAddons support team. They have extensive experience in troubleshooting
       and can provide personalized assistance to help resolve the problem.
    5. **Mixed Content issue:** Kindly make sure you have the site URL > general settings
       set with **HTTPS** ([https://prnt.sc/1yxxt25](https://prnt.sc/1yxxt25)) & try
       again. If still the issue exists, please retry after installing this plugin (
       [https://wordpress.org/plugins/ssl-insecure-content-fixer/](https://wordpress.org/plugins/ssl-insecure-content-fixer/)).
 * We appreciate your patience and understanding throughout this process. Our team
   is committed to delivering a positive user experience, and we are dedicated to
   addressing any compatibility concerns to ensure that HappyAddons functions seamlessly
   with Elementor and other plugins.
 * Thank you and have a nice day.

Viewing 1 replies (of 1 total)

The topic ‘Plugin doesn’t work’ is closed to new replies.

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## Tags

 * [incompatibility](https://wordpress.org/support/topic-tag/incompatibility/)

 * 1 reply
 * 2 participants
 * Last reply from: [Md. Anower Hossain](https://wordpress.org/support/users/anowerhossain16/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-355/#post-16791923)
 * Status: resolved