Title: Plugin doesn’t work Last modified: April 23, 2024 --- # Plugin doesn’t work * Resolved [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/) * Hi. I installed the module on my website, it worked for a while (with some exceptions– there were times when it didn’t recognize the drawn area, and the delivery method wasn’t displayed), but now it’s not working at all. The module is updated to the latest version, as well as the WooCommerce module. Even if I enter the store address for delivery, it still doesn’t display the delivery method. It can be checked with the following address: 17-19 Nerva Traian Street, 031043, Bucharest.( This is the store address – so it’s within the drawn area) * This is the zone: [https://prnt.sc/J-TteudxeZ8Z](https://prnt.sc/J-TteudxeZ8Z) * Please help, I really need for this to work out. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-doesnt-work-374%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [arosoft](https://wordpress.org/support/users/arosoft/) * (@arosoft) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17710194) * Hi, i get Home delivery:**11.00  lei** * Plugin Author [arosoft](https://wordpress.org/support/users/arosoft/) * (@arosoft) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17710228) * Hmm this was when i clicked on the map. * It advanced settings, can you enable setting “deactivate postcode…”. * It does not seem that google maps have postcode info on this address. * Thread Starter [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17710842) * I disabled the zip code restriction. But is the same problem. * If I use the map it’s ok, but I need it to work without selecting the address from the map. It’s not really user friendly. I added the map as a backup until we resolve the problem. * You can try also with this addess, it’s near the restaurant: Strada Logofătul Tăutu 47, București 031212. The zip code is 031212. * Plugin Author [arosoft](https://wordpress.org/support/users/arosoft/) * (@arosoft) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17711169) * Can you enable debug (also in advanced settings) and see what you get? * Thread Starter [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17712126) * This is what I get: * 05:45:55 SERVER to GOOGLE CALL: URL:[https://maps.googleapis.com/maps/api/geocode/json](https://maps.googleapis.com/maps/api/geocode/json) REQUEST STRING:address=Strada+Lt.-col.+Dumitru+Papazoglu+ap5%2C+parter+Bucure% C8%99ti+031201&components=country%3ARO®ion=ro Request: Array ( [address] = > Strada Lt.-col. Dumitru Papazoglu ap5, parter București 031201 [components] => country:RO [region] => ro ) Response:{ “error_message” : “This IP, site or mobile application is not authorized to use this API key. Request received from IP address 89.46.6.22, with empty referer”, “results” : [], “status” : “REQUEST_DENIED”} OK TYPES: [“establishment”,”subpremise”,”premise”,”street_address”,”route”,”intersection”,” plus_code”] * Thread Starter [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17712135) * Google Maps API Key (Client) settings: [https://prnt.sc/jVb8tQf7Q0O1](https://prnt.sc/jVb8tQf7Q0O1) * Google Maps API Key (Server) settings: [https://prnt.sc/G2xf9in2Ijs0](https://prnt.sc/G2xf9in2Ijs0) * Thread Starter [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17712151) * I changed the API key (client) setings to this: [https://prnt.sc/L7kA3kryKsU4](https://prnt.sc/L7kA3kryKsU4). But I get the same error. * Plugin Author [arosoft](https://wordpress.org/support/users/arosoft/) * (@arosoft) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17712324) * Seems like issue with server API key. Can you remove the IP restriction (set to “none”) and test. Maybe wrong server IP? * Thread Starter [anadavosagency](https://wordpress.org/support/users/anadavosagency/) * (@anadavosagency) * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-doesnt-work-374/#post-17712462) * I took the IP from cpanel, the section with Shared IP Address. I made the changes you said, and now it seems ok. Thank you! 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