Title: Plugin doesnt work
Last modified: September 11, 2024

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# Plugin doesnt work

 *  [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/)
 * Ho installato il plugin nella versione FREE. Guardando il tutorial sul canale
   YouTube di Yith la dashboard appare diversa e con meno voci sul menu. Sul mio
   plugin NON trovo le voci “Opzioni generali” con tutte le sotto-voci. Inoltre,
   nonostante sia iscritto alla lista di attesa, non mi arriva nessuna mail.
 * I installed the plugin in the FREE version. Watching the tutorial on the Yith
   YouTube channel the dashboard appears different and with fewer items on the menu.
   On my plugin I do NOT find the “General options” items with all the sub-items.
   Furthermore, despite being subscribed to the waiting list, I do not receive any
   email.

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18012824)
 * ****Edit*****
   Risolto il “problema” delle voci del menu che sono diverse perchè
   il plugin è FREE, resta il problema che, se do il comando di inviare mail agli
   iscritti e il sistema mi dice che “le mail sono state inviate correttamente” 
   l’utente non riceve nessuna mail
 *  Plugin Support [Alessio Torrisi](https://wordpress.org/support/users/alessio91/)
 * (@alessio91)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18017119)
 * Hello there,
 * please install a plugin to track email as “Email Logging” and check if emails
   are generated.
 * When you click on “Send Email” by product page, please check if among scheduled
   actions in pending status, exists one managed by the plugin.
 * You should be able check all scheduled actions in **WooCommerce -> Status -> 
   Scheduled Actions **
 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18017386)
 * Ciao, ho fatto come mi hai chiesto, l’azione pianificata esiste ma non è in stato
   di “pending” ma è segnalata come “completa” come puoi vedere qui [https://prnt.sc/p9PyaYPd9o0E](https://prnt.sc/p9PyaYPd9o0E)
 *  [crodriguez1991](https://wordpress.org/support/users/crodriguez1991/)
 * (@crodriguez1991)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18042994)
 * Hello there,
 * I hope you’re doing well :D.
 * I made a test and for me the emails seems to be sent in the right way.
 * Could you double check using the “Email Logging” plugin if the email is created?
 * Please, try it and let me know.
 * Have a good day.
 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18043752)
 * Ciao, mi da l’errore “Could not instantiate mail function.”
 *  Plugin Support [Vanesa](https://wordpress.org/support/users/vanesarodriguez/)
 * (@vanesarodriguez)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18051632)
 * Hello there!
 * I also couldn’t replicate the issue so, to make sure this is not caused by any
   sort of conflict could you, please, make a test using the plugin in a fesh installation
   with a default wp theme and only woocommerce?
 * Let us know if that way the plugin works as expected.
 * We will be waiting for your response.
 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18052363)
 * Ho fatto come mi hai chiesto sul sito demosie.it (avevo attivi solo i plugin 
   di elementor, elementor PRO e woocommerce)
   Ho inserito un prodotto con 0 giacenze
   e mi sono iscritto alla waitlist. Una volta arricchito il magazzino, anche in
   questo caso, non ho ricevuto nessuna mail 🙁
 *  Plugin Support [Vanesa](https://wordpress.org/support/users/vanesarodriguez/)
 * (@vanesarodriguez)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18054085)
 * Hello!
   Thanks for your collaboration.
 * Then, just to be sure, you have activated the “back in stock” email to be sent
   automatically? Like in [this example](https://sendgb.com/oV6tsfyADmU).
   Let us
   know.
 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18054805)
 * Non sono sicuro del percorso per trovare questa parte di menu perchè io non lo
   vedo come lo vedete voi. Qui è come vedo io [https://prnt.sc/2c1ZM6vNYuVT](https://prnt.sc/2c1ZM6vNYuVT)
 * Vi ricordo che sto usando la versione FREE
 *  Thread Starter [omaragos](https://wordpress.org/support/users/omaragos/)
 * (@omaragos)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18087911)
 * nessuna news?

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Plugin doesnt work’ is closed to new replies.

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 * 10 replies
 * 4 participants
 * Last reply from: [omaragos](https://wordpress.org/support/users/omaragos/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-381/#post-18087911)
 * Status: not resolved