Title: Plugin doesn’t work at all
Last modified: June 14, 2021

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# Plugin doesn’t work at all

 *  [waffoo](https://wordpress.org/support/users/waffoo/)
 * (@waffoo)
 * [5 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-at-all-10/)
 * I’m really bummed this plugin doesn’t work. I REALLY wanted this to work, as 
   it has all the features I’m looking for.
 * Problem #1: Transparent bg PNG, transparent GIF, plain white JPG’s show up as
   all black rectangle (instead of transparent bg).
 * Problem #2: If no problem #1, then the logo itself is black, instead of the grey
   or white color. Same applies to when I used a 50% opacity transparent PNG logo(
   done in Photoshop), the preview shows the logo as just black and not dimmed/grey.
 * Problem #3: After testing one image (Media > Library > “Bulk Select” > (selected
   one image to apply the watermark I created), after refreshing and clearing cache,
   it shows up ginormous logo across the image. The preview in the “edit” watermark
   setting does NOT show the real thing, as in the preview it showed up perfectly
   small in the bottom right corner. Changing the scale (I tried 5%, 20%, 50%, 100%)
 * Problem #4: After restoring the image I tested it on to remove the watermark,
   the logo will not disappear. I used the clear cache plugin, then opened the page
   in a completely new browser that I never use and cleared the cache, and it STILL
   shows the huge black logo on the image I tested on.
 * There are more problems that I’ve come across, but there are just so many I can’t
   remember them all. In short, this plugin does not work in any shape or form. 
   I’m really confused how it works for other people.
 * Other info: I have the most up-to-date plugin for Easy Watermark. I have SiteGround
   hosting (not sure if that’s relevant info). I uploaded an image logo (I’ve tried
   transparent PNG, transparent GIF, and a regular JPG). I picked an image for the
   preview. I selected the bottom right alignment and offset (40px each). I’ve tried
   leaving Scaling mode to “None” and all the other options. I’ve tried checking
   the “Scale down only” box and tried without it. Tried adjusting the scaling to
   5%, 20%, 50%, and 100% (in the preview they do nothing and everything remains
   the same). Nothing works.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * (@kubitomakita)
 * [5 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-at-all-10/#post-14564435)
 * I’m sorry you experienced all of these issues.
 * The issue with transparency comes from the library installed on the server that
   we need to rely on and it’s quite buggy. The only way to get rid of it is to 
   update it along with the PHP version.
 * The restoration must’ve failed for another reason and I’m sorry for that.

Viewing 1 replies (of 1 total)

The topic ‘Plugin doesn’t work at all’ is closed to new replies.

 * ![](https://ps.w.org/easy-watermark/assets/icon.svg?rev=2153955)
 * [Easy Watermark](https://wordpress.org/plugins/easy-watermark/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/easy-watermark/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-watermark/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-watermark/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Kuba Mikita](https://wordpress.org/support/users/kubitomakita/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/plugin-doesnt-work-at-all-10/#post-14564435)