Title: Plugin doesn’t work, Author unresponsive
Last modified: December 15, 2018

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# Plugin doesn’t work, Author unresponsive

 *  [dfreedmanil](https://wordpress.org/support/users/dfreedmanil/)
 * (@dfreedmanil)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-author-unresponsive/)
 * Author’s website form doesn’t work
    he doesn’t respond to emails His plugin doesn’t
   work Author seems to not care too much about his plugin don’t install it

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JesperT](https://wordpress.org/support/users/jespert/)
 * (@jespert)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-author-unresponsive/#post-11283449)
 * It has for sure nothing to do with the plugin. It has to be some conflict with
   your theme or another plugin. One star is quite unfair.
 *  Thread Starter [dfreedmanil](https://wordpress.org/support/users/dfreedmanil/)
 * (@dfreedmanil)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-author-unresponsive/#post-11284939)
 * A 3 month response time from the author, without followup, investigation and 
   troubleshooting to decide whether or not the plugin is indeed conflicting, or
   simply is badly coded is not only unacceptable, but shows the arrogance, complacency
   and lack of genuine care and interest in this plugin. Users should take heed 
   as to note which authors respond immediately with follow up and help. The reality
   is that the author’s own contact form doesn’t work which is a sign that the author
   has moved on and doesn’t want to support his plugin. Useless in my opinion. If
   there was an option to give a 0 rating I would give that. I think that is only
   fair. In a business, an angry customer who demands serious attention shouldn’t
   be made to wait a day for followup and support. Imagine you went to a local grocery
   store and discovered rotten apples in your bags. You return to the store, only
   to be told the store manager, who can deal with the issue is unavailable. 3 months
   down the line you get told it was your fault the apples were rotten? I think 
   you wouldn’t be shopping there again. I think that’s fair.
    -  This reply was modified 7 years, 2 months ago by [dfreedmanil](https://wordpress.org/support/users/dfreedmanil/).

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [dfreedmanil](https://wordpress.org/support/users/dfreedmanil/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-author-unresponsive/#post-11284939)