Title: Plugin doesn’t work correctly Last modified: November 25, 2020 --- # Plugin doesn’t work correctly * [nipoma](https://wordpress.org/support/users/nipoma/) * (@nipoma) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/) * Dear support, * Unfortunately your plugin does not work completely. Funnily enough I got the following update email: * The following plugins were successfully updated: * SUCCESS: Disable auto-update Email Notifications * Any idea what might be going on? * Kind regards, * Niels Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Author [Elvis Nyakangi](https://wordpress.org/support/users/elvis89/) * (@elvis89) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/#post-13707464) * Hi [@nipoma](https://wordpress.org/support/users/nipoma/), * Are you getting auto update notifications from this plugin only? * Regards * Thread Starter [nipoma](https://wordpress.org/support/users/nipoma/) * (@nipoma) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/#post-13708477) * No, all plugins have still sent updates. * Plugin Author [Elvis Nyakangi](https://wordpress.org/support/users/elvis89/) * (@elvis89) * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/#post-13710620) * HI [@nipoma](https://wordpress.org/support/users/nipoma/) * We have retested this plugin on 3 different domains after you reported the issue but we don’t seem to get any auto update notification. * To rule out plugin conflict, enable auto update email notifications and activate our plugin. * Once it remains about 5 minutes to auto update, disable all plugins and leave only one plugin that has a pending update with our plugin still active. * After 5 minutes, check if the plugin auto updated and whether you received an auto update email notification. * Also note that for this plugin to function, you should not be using any auto update plugin other than WordPress Core auto update feature. * Regards. * [KZeni](https://wordpress.org/support/users/kzeni/) * (@kzeni) * [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/#post-13879346) * It seems odd that this plugin has its WordPress version support listed as 3.0 and higher when the filter that it’s utilizing was just introduced in WordPress 5.5. It’s possible this wasn’t caused by WordPress 5.5 at all per them possibly installing it on a version of WordPress that this plugin doesn’t actually support( even though it currently incorrectly states it to be otherwise.) * Either way, the email consisting of what you sent means it wasn’t from WordPress’ native plugin update notification (latter being what this plugin currently deactivates.) One of those looks like this: * > Howdy! Some plugins have automatically updated to their latest versions on > your site at [https://www.example.com](https://www.example.com). No further > action is needed on your part. > These plugins are now up to date: > – Plugin Example #1 version 4.1.8 – Plugin > Example #2 version 3.1.0 – Plugin Example #3 version 6.1.2 > If you experience any issues or need support, the volunteers in the WordPress. > org support forums may be able to help. > [https://wordpress.org/support/forums/](https://wordpress.org/support/forums/) > The WordPress Team * Not like this: * > The following plugins were successfully updated: > * SUCCESS: Disable auto-update > Email Notifications * So it’s not so much a plugin conflict (considering this plugin is still doing what it’s intending to do; stop WordPress’ native plugin & theme update notifications as of WordPress 5.5). It’s just that there appears to be some other plugin/code on the site that’s doing it’s own thing and has its own notification which is then not being accounted for. * Honestly, I’m thinking that whatever plugin sent this notification should be the thing that’s patched to check if `auto_plugin_update_send_email` is set to false or not so it follows the expected behavior built into WordPress (again, as with WordPress 5.5 & newer.) Alternatively, it should offer its own email to be toggled on/off accordingly via its settings (if it does, then chalk this up to confusion & misattribution on the original poster’s part per what’s being talked about is entirely a support request for a different plugin). That said, what’s the need for that plugin now that WordPress provides automatic updating of itself, themes, and plugins natively? Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Plugin doesn’t work correctly’ is closed to new replies. * ![](https://ps.w.org/disable-auto-update-email-notifications/assets/icon-256x256. png?rev=2361657) * [Disable auto-update Email Notifications](https://wordpress.org/plugins/disable-auto-update-email-notifications/) * [Frequently Asked Questions](https://wordpress.org/plugins/disable-auto-update-email-notifications/#faq) * [Support Threads](https://wordpress.org/support/plugin/disable-auto-update-email-notifications/) * [Active Topics](https://wordpress.org/support/plugin/disable-auto-update-email-notifications/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/disable-auto-update-email-notifications/unresolved/) * [Reviews](https://wordpress.org/support/plugin/disable-auto-update-email-notifications/reviews/) * 4 replies * 3 participants * Last reply from: [KZeni](https://wordpress.org/support/users/kzeni/) * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-correctly-2/#post-13879346) * Status: not resolved