Please, open section “Filter by product” and turn off checkbox “Export all products from the order”.
If it won’t help — please submit your settings as new ticket to https://algolplus.freshdesk.com/
Use tab “Tools” to get them .
AWESOME!! That fixed it. Thankyou for your prompt help! 5 stars.
It’s not working again – it’s including products I didn’t specify.
There should only be ONE result and I’m getting 5 results.
Checkbox “Export all products from the order” is unchecked.
Please submit your settings as new ticket to https://algolplus.freshdesk.com/
Use tab “Tools” to get these settings.
Not working AGAIN. Sorry but have to try other plugins.
I’m so sorry 🙁
If you decide to return to our plugin, please describe the problem (and share the settings) via https://algolplus.freshdesk.com/
