Title: Plugin doesn’t work on mobile devices Last modified: July 11, 2025 --- # Plugin doesn’t work on mobile devices * Resolved [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/) * (@mohamedtaha47) * [11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/) * Hello, * I’ve installed the HUSKY – Products Filter plugin and it works perfectly on desktop. However, on my mobile device, only the filter **title** appears — the filter options themselves are missing. I’ve confirmed that the filter is enabled for mobile devices in the settings. * I’ll attach some screenshots to help clarify the issue. * Looking forward to your support. Desktop: [https://prnt.sc/GMxu3vu87kxk](https://prnt.sc/GMxu3vu87kxk) Mobile: [https://prnt.sc/IgeUdeaDHGoz](https://prnt.sc/IgeUdeaDHGoz) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18553921) * Hello * Please drop me exact link to the issue * Thread Starter [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/) * (@mohamedtaha47) * [11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18555499) * This is the exact link: [https://prnt.sc/IgeUdeaDHGoz](https://prnt.sc/IgeUdeaDHGoz). As you can see, when I view it on mobile, the filter section is not visible—only the heading labeled ”Filter” appears ( which I previously changed from ”Husky” to ”Filter”). * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18559363) * Hello * Can you drop me the link to your site? * Thread Starter [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/) * (@mohamedtaha47) * [11 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18559397) * here is the link: [https://crabhouse-eg.com/index.php/shop/](https://crabhouse-eg.com/index.php/shop/) * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18561051) * Hello * Please add this shortcode on your shop page – [woof_mobile] * Thread Starter [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/) * (@mohamedtaha47) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18561114) * It worked. thank you so much - This reply was modified 10 months, 4 weeks ago by [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/). * Thread Starter [mohamedtaha47](https://wordpress.org/support/users/mohamedtaha47/) * (@mohamedtaha47) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18561275) * For anyone will see this you need to add the filter for the website alongside the short code provided for mobile to work. * Plugin Support [mediawebster](https://wordpress.org/support/users/mediawebster/) * (@mediawebster) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18564156) * Hello * This shortcode is needed if the site has a non-standard product template Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Plugin doesn’t work on mobile devices’ is closed to new replies. * ![](https://ps.w.org/woocommerce-products-filter/assets/icon-256x256.png?rev= 2844301) * [HUSKY - Products Filter Professional for WooCommerce](https://wordpress.org/plugins/woocommerce-products-filter/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-products-filter/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-products-filter/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-products-filter/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-products-filter/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-products-filter/reviews/) ## Tags * [broke](https://wordpress.org/support/topic-tag/broke/) * [filter](https://wordpress.org/support/topic-tag/filter/) * 8 replies * 2 participants * Last reply from: [mediawebster](https://wordpress.org/support/users/mediawebster/) * Last activity: [10 months, 3 weeks ago](https://wordpress.org/support/topic/plugin-doesnt-work-on-mobile-devices-2/#post-18564156) * Status: resolved