Title: Plugin doesn’t work when eTranslation provider is enabled Last modified: March 27, 2025 --- # Plugin doesn’t work when eTranslation provider is enabled * Resolved [mstudioeu](https://wordpress.org/support/users/mstudioeu/) * (@mstudioeu) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/) * Hi, I’m having an issue with translating my page with your plugin when the automated translation feature is enabled. The credentials seem to be working fine with returning response 200, but there’s some error. Please check the log attached: [https://pastebin.com/mJkRB1A2](https://pastebin.com/mJkRB1A2) * Here’s a video that shows the translate page feature is not working at all. There are no errors in the console. * [https://streamable.com/3907v4](https://streamable.com/3907v4) * Please help me with this ASAP, because I’m running a project and I really need to fix this. Viewing 8 replies - 1 through 8 (of 8 total) * [daavisr](https://wordpress.org/support/users/daavisr/) * (@daavisr) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387484) * Hi! Please check your pastebin link, it is not working. * In the video you show that page is not translated in 10s when translation editor is opened. This is normal, as translation to all added languages takes some time on first page visit, especially when using eTranslation. If you leave it open for longer, does it still not work? How many translation languages are added? eTranslation sometimes can perform very slow, then each translation request can take minutes to complete or even time out completely. You can check eTranslation load status here: [eTranslation](https://webgate.ec.europa.eu/etranslation/public/displayload.html) * If eTranslation performance is a problem for your use case, you can also use 3rd party MT providers listed here: [Automated translation – European Commission](https://website-translation.language-tools.ec.europa.eu/automated-translation_en) * Thread Starter [mstudioeu](https://wordpress.org/support/users/mstudioeu/) * (@mstudioeu) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387498) * I can leave the translation page for about 10 minutes and nothing happens. Please note that the website has a few pages, it’s not a heavy website. * What about the error in the response from the API? Have you checked it? * I have added only one translation language on this website. * Do you know what type of domain I have to select when adding a new language? * ![](https://i0.wp.com/i.ibb.co/39XwLJFz/Screenshot-2025-03-28-at-11-04-43.png? ssl=1) - This reply was modified 1 year, 2 months ago by [mstudioeu](https://wordpress.org/support/users/mstudioeu/). * [daavisr](https://wordpress.org/support/users/daavisr/) * (@daavisr) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387521) * I could not check the error, as your link is not working. * Is the website published online? eTranslation requires it to be online and publicly accessible. * Generally, you should select General Text. If your website has specialized domain matching one of the other domains, you can select that. Also, you can try changing domain if eTranslation is not working, as sometimes some engines are overloaded and work very slowly. - This reply was modified 1 year, 2 months ago by [daavisr](https://wordpress.org/support/users/daavisr/). * Thread Starter [mstudioeu](https://wordpress.org/support/users/mstudioeu/) * (@mstudioeu) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387542) * Yes, my website is published online. * Please check the API response error here: * ```wp-block-code [response] => 200 [error] => [raw] => {"ECB":{"name":"Finance","languagePairs":["BG-CS","BG-DA","BG-DE","BG-EL","BG-EN-QE","BG-ES","BG-ET","BG-FI","BG-FR","BG-HR","BG-HU","BG-IT","BG-LT","BG-LV","BG-NL","BG-PL","BG-PT","BG-RO","BG-SK","BG-SL","BG-SV","CS-BG","CS-DA","CS-DE","CS-EL","CS-EN-QE","CS-ES","CS-ET","CS-FI","CS-FR","CS-HR","CS-HU","CS-IT","CS-LT","CS-......................SK","ZT-SL","ZT-SV","ZT-TR","ZT-UK","ZT-ZH"]}} [client] => cURL ``` * I’m waiting for more than 15 minutes and still nothing… * [daavisr](https://wordpress.org/support/users/daavisr/) * (@daavisr) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387909) * Have you tried making HTTP POST request to _{{WEBSITE\_URL}}/wp-json/etranslation/ v1/document/destination/123_ as described here?: [Instruction information about WordPress & Woocommerce – European Commission](https://website-translation.language-tools.ec.europa.eu/instruction-information-about-wordpress-woocommerce_en#troubleshooting) If yes, what is the response? * This response you provided is not an error. Response 200 means success. * Thread Starter [mstudioeu](https://wordpress.org/support/users/mstudioeu/) * (@mstudioeu) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18387926) * Yes, it says 200, but it also contains the word error. * Here’s the response from the HTTP post request: * ```wp-block-code 0 "123"1 "" ``` * [daavisr](https://wordpress.org/support/users/daavisr/) * (@daavisr) * [1 year, 2 months ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18388076) * The “error” keyword you are seeing is for cases when there is an error, but this time the error value is empty, so no error. * The HTTP POST response looks ok, eTranslation should be able to reach your website. But just to be sure, can you share your website URL? * Have you tried: 1. Selecting different engine 2. Unchecking **Advanced options ->** **Use cURL client for eTranslation HTTP request**& click Save Changes? 3. Testing with different target language * If translation is still not working and there are no errors in logs, please create me a temporary user, I will take a look. My email is davis.ragels [at] tilde. lv * Plugin Contributor [europeancommission](https://wordpress.org/support/users/europeancommission/) * (@europeancommission) * [1 year ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18464911) * Resolving this issue, as there have not been any further replies for more than a month. If this issue is still present, please register a new issue topic. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Plugin doesn’t work when eTranslation provider is enabled’ is closed to new replies. * ![](https://ps.w.org/etranslation-multilingual/assets/icon.svg?rev=3023895) * [WEB-T – eTranslation Multilingual](https://wordpress.org/plugins/etranslation-multilingual/) * [Support Threads](https://wordpress.org/support/plugin/etranslation-multilingual/) * [Active Topics](https://wordpress.org/support/plugin/etranslation-multilingual/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/etranslation-multilingual/unresolved/) * [Reviews](https://wordpress.org/support/plugin/etranslation-multilingual/reviews/) * 8 replies * 3 participants * Last reply from: [europeancommission](https://wordpress.org/support/users/europeancommission/) * Last activity: [1 year ago](https://wordpress.org/support/topic/plugin-doesnt-work-when-etranslation-provider-is-enabled/#post-18464911) * Status: resolved